Senior Post Market Quality Engineer

HologicNewark, NJ
12d$92,200 - $144,300Hybrid

About The Position

As a Senior Post Market Quality Engineer , you will lead quality engineering efforts for on-market medical devices. This role is responsible for evaluating post-market feedback, investigating complaints, performing risk assessments and root cause analyses, and leading cross-functional teams to implement improvements based on investigation findings. This role sits in Newark, DE or in Marlborough, MA and will require onsite presence Monday through Thursday with a remote day on Friday.

Requirements

  • Bachelor’s degree in Engineering required (Mechanical, Electrical, Biomedical, or Biomechanical preferred).
  • 5+ years of engineering experience in an FDA-regulated industry.
  • Demonstrated leadership in root cause analysis, complaint investigation, and product development/R&D.
  • Deep working knowledge of FDA Quality System Regulations (especially Design Control), ISO 13485, EU Medical Device Regulation, ISO 14971, Risk Management, GMP, and GDP.
  • Proven ability to lead teams and own critical tasks to ensure timely and effective resolution.
  • Expertise in reviewing and assessing product/project documentation for compliance, and communicating findings to stakeholders.
  • Advanced proficiency with root cause analysis tools; able to lead investigations for complaints, non-conformances (NCs), and CAPAs.
  • Exceptional communication and presentation skills.
  • Demonstrates strong autonomy, leadership, and ownership in solving complex problems.

Responsibilities

  • Prioritize and own complaint investigations and risk assessments using data analysis, trending, and strategic impact.
  • Lead root cause analyses and direct communication with stakeholders across the organization.
  • Own Health Risk Assessments and drive efficient evaluation of on-market products.
  • Lead cross-functional teams to implement improvements and corrective actions resulting from complaint investigations.
  • Own and lead data analysis and trending of complaints and failure modes, identifying mitigations and presenting findings to internal stakeholders.
  • Lead projects to implement design and process changes, including documentation, testing, and change control.
  • Develop and optimize testing methods for complaint investigations and root cause analysis.
  • Own training and technical guidance for the complaint intake team on complex investigations.
  • Assess product changes for impact on design and risk management, and define supporting documentation requirements.
  • Provide post-market feedback and insights to Operations, Engineering, and R&D to drive product improvement.
  • Apply advanced judgment and expertise to resolve quality issues, ensuring compliance with company policies and procedures.
  • Own on-site investigations at customer locations, leading resolution of field quality issues and upholding the Hologic brand.
  • Present product quality metrics, root cause analyses, and recommendations to Leadership.
  • Lead and participate in internal and external audits, including facility, supplier, Notified Body, and FDA inspections.
  • Own preparation and presentation of materials for monthly Quality Investigation Review boards.
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