Senior Performance Support Manager

Pike Electric•Mansfield, MA

3d•$115,000 - $100,000

About The Position

The Senior Performance Support Manager (Senior PSM) serves as a strategic partner to Vice Presidents and operational leadership, driving visibility, accountability, and performance across core business functions. This role plays a central part in connecting field operations to enterprise goals by overseeing financial translation, project oversight, initiative tracking, and best practice implementation. The Senior PSM will lead critical initiatives and play a key role in institutionalizing systems, tools, and processes that support long-term business sustainability.

Requirements

High school degree or GED.
Associates degree (AA or equivalent from two-year college or technical school).
5-7 Year(s) Experience in Project Management, Financial Analysis, Operations Support or business consulting.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to write reports, Business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to compute rate, ratio and percent and to draw and interpret spread sheets.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to compute rate, ratios, and percent and to draw and interpret spreadsheets
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Strategic thinking and proactive problem-solving
Cross-functional collaboration and relationship-building
Financial and operational literacy
Project ownership and accountability
Influence without authority
Strong verbal and written communication

Nice To Haves

A Bachelor's degree from a four-year college or University in Business, Engineering or related Field or experience equivalent to position.
Master's Degree in Business, Finance or Engineering.
PMP certification preferred.

Responsibilities

Serve as a key liaison to leadership, supporting operational decision-making with timely and accurate financial insights, performance metrics, and project analysis.
Partner with operational and centralized teams to track progress against the company's strategic pillars, including client value, growth, operations, talent, and financial performance.
Provide executive-ready summaries of key initiatives, risks, and business outcomes.
Lead or support cross-functional initiatives across budgeting, process improvement, system implementations, or business transformation efforts.
Support monthly forecast reviews and contribute to budget cycles through data preparation and performance analysis.
Translate financial data into operational insights and partner with leaders to improve profitability, resource efficiency, and workload balance.
Develop and maintain project dashboards, milestone trackers, and performance reporting tools.
Ensure progress against deadlines and alignment with strategic objectives.
Collaborate with corporate and regional stakeholders to ensure integrity and alignment of performance scorecards and KPIs.
Facilitate metric pre-alignment with operational leaders ahead of monthly or bi-weekly forums to reduce debate and improve clarity.
Perform other duties as assigned by management.