Senior People Operations & Systems Manager

Nerdio

About The Position

Nerdio is seeking a highly analytical, systems-oriented Senior People Operations & Systems Manager to build and scale the operational backbone of our global People function. This is a high-impact individual contributor role responsible for owning our People systems infrastructure - with a primary focus on Rippling - and driving operational excellence across 40+ countries. This leader will operate at the intersection of HR, technology, analytics, compliance, and process architecture. You will serve as the system owner, data architect, and operational strategist for the People organization - conducting gap analyses, identifying root causes, and designing scalable system and process solutions that elevate compliance, reporting rigor, and operational maturity. This is not a transactional HR operations role. It is a strategic systems and infrastructure leadership position designed to unlock scale, automation, governance, and data-driven decision-making across the organization. As Nerdio scales toward 600+ employees and beyond, this role will shape the long-term operating model, systems architecture, and analytics foundation of the People function.

Requirements

7+ years of experience in People Operations, HRIS, or HR Systems leadership roles.
Deep experience with Rippling (strongly preferred) or comparable modern HRIS platforms.
Demonstrated experience conducting operational gap analyses and designing scalable system solutions.
Proven experience owning HRIS administration, configuration, integrations, and workflow design.
Strong background in People analytics, dashboard creation, and data visualization (Rippling Analytics, Looker, Tableau, or similar tools).
Experience partnering with IT and Security teams on system governance, access controls, compliance initiatives, and integrations.
Experience managing compliance reporting, audit readiness, and workforce data governance in a global, multi-country environment.
Demonstrated ability to scale People systems in a high-growth SaaS or technology environment.
Experience designing and administering compliant U.S. leave workflows, including FMLA, short-term disability, and state-specific leave programs.
Familiarity with leave management platforms (e.g., Tilt or similar) and integrating leave systems within HRIS environments.
Strong understanding of U.S. employment compliance requirements related to leave administration, documentation tracking, and reporting.
Demonstrated ability to reduce administrative burden through workflow automation and clear process design.
Strong analytical and data storytelling capabilities.
High ownership mentality with proactive identification of risks and opportunities.
Ability to operate autonomously in a senior individual contributor leadership role.
Strong cross-functional influence and stakeholder management skills.

Responsibilities

Own end-to-end system administration for Rippling, including configuration, permissions, integrations, workflow design, data governance, and module expansion.
Serve as the primary internal owner and strategic partner to Rippling, including executive engagement with their team.
Conduct ongoing system and process gap analyses to identify inefficiencies, compliance exposure, underutilized functionality, and automation opportunities.
Unlock the full potential of Rippling by expanding utilization, enhancing workflow automation, and building scalable process architecture.
Design and implement automated workflows across onboarding, lifecycle changes, approvals, compliance tracking, reporting, and cross-functional processes.
Stay ahead of system enhancements and proactively drive adoption across HR, Finance, IT, managers, and employees.
Design and scale global HR processes across onboarding, off boarding, employee lifecycle changes, compliance workflows, IT engagement, and documentation management across 40+ countries (legal entities and EOR environments).
Ensure operational consistency while accounting for regional legal and compliance nuances.
Establish governance standards for data accuracy, documentation retention, access controls, and system controls.
Ensure compliance with reporting requirements, audit standards, and employment documentation obligations in partnership with Legal, Finance, IT, and external vendors.
Lead quarterly operational audits to proactively mitigate risk.
Own global benefits system configuration, enrollment workflows, and vendor integrations.
Own embedded HR systems within the Rippling platform (Tilt, Mineral, etc. Etc.).
Own and operationalize quarterly global recognition programs, including eligibility tracking, system configuration, reporting, and payout coordination.
Own the systems architecture and workflow design for U.S. leave administration, including FMLA, short-term disability, and state-specific leave programs.
Serve as the internal systems owner for Tilt (embedded within Rippling), ensuring seamless integration with HRIS, payroll, and compliance reporting.
Design clear workflows and documentation that enable People Business Partners and managers to guide employees efficiently while minimizing administrative burden.
Ensure compliance with federal and state leave regulations through proper system configuration, documentation tracking, and audit readiness.
Partner with Payroll, Legal, and external vendors to ensure accurate benefits coordination and reporting.
Design and implement Nerdio’s People analytics architecture aligned to company-wide KPIs and strategic priorities.
Partner with the People Business Partners to develop, amend and review KPIs, dashboards and reporting as required by the changing needs of the business.
Build executive-level dashboards that connect workforce metrics (headcount, hiring velocity, attrition, retention, etc.) to business performance.
Develop automated reporting frameworks to support quarterly board reporting, compliance requirements, and executive decision-making.
Ensure data integrity through validation controls, audit mechanisms, and governance standards.
Partner closely with Finance on headcount planning, forecasting, workforce modeling, and scenario analysis, using Rippling headcount application module
Translate data into actionable insights, identifying trends, risks, and opportunities to improve organizational effectiveness.
Partner closely with IT and Security teams on system integrations, access governance, data privacy, SOC alignment, and cross-functional technology initiatives.
Lead cross-functional projects impacting People systems and workforce data.
Establish clear standards and guardrails for system use, permissions, and data ownership across the organization.
Enable People Business Partners and managers through training, documentation, and scalable self-service infrastructure.
Contribute to the evolution of Nerdio’s People team operating model, ensuring clarity of ownership, workflow efficiency, and scalable support structures.
Define and document the systems, processes, and governance framework that enable the People team to operate effectively.
Align systems architecture with organizational growth plans and future-state scaling needs.
Build the operational foundation that allows the People function to scale efficiently to 1,000+ employees.