Senior People Operations and Programs Partner

Bubble•New York, NY

3d•$128,000 - $160,000•Onsite

About The Position

As Senior People Operations & Programs, you will be the connective tissue between how we run People operations and how we bring our people programs to life. This is a 50/50 role — half systems builder, half program architect — and both halves demand the same standard: thoughtful, scalable, and human. On the operations side, you will treat operational excellence as a form of employee service. Clean systems, automated workflows, and reliable processes aren't just tidy infrastructure — they're how employees and managers experience People every single day. You'll lead with technology, use AI and automation to remove friction, and hold a high bar for how things work behind the scenes. On the programs side, you will design and run initiatives that meet people where they are. You understand that a great program isn't just well-designed — it's well-landed. You bring change management instincts to everything you build, you know how to earn buy-in, and you create experiences that stick. You will lead complex initiatives independently, shape team direction, and serve as a trusted partner and subject-matter expert across the organization. You will play a key role in how People scales at Bubble — raising the bar for what great looks like across both execution and experience.

Requirements

5+ years of experience in People Operations, HR, or a related function, ideally at a "a fast-moving, high-iteration environment or startup where ambiguity is the norm
A proven track record of building and scaling people programs — from onboarding and engagement to manager development and performance — with clear outcomes and measurable impact
Strong change management instincts: you know how to bring people along, communicate with clarity, and create programs that land, not just launch
Deep comfort with technology, automation, and AI-powered tooling — you see these as leverage, not overhead, and you actively look for ways to work smarter
Experience owning People systems and data, with strong judgment around process design, reporting, and operational integrity
Hands-on experience managing payroll, benefits administration, and employment compliance, ideally including PEO partnership management
The autonomy and confidence to lead complex, cross-functional initiatives with limited direction
Excellent communication skills and the ability to adapt your style across audiences — from individual contributors to senior leadership

Nice To Haves

experience with HRIS implementation or migration, building a people program from the ground up, or scaling through a high-growth phase.

Responsibilities

Own and continuously improve the systems, workflows, and tools that power People Operations — treating every process as a touchpoint in the employee experience
Manage the company's PEO relationship, serving as the primary point of contact and ensuring the partnership runs smoothly and scales with the business
Oversee payroll accuracy and timeliness, benefits administration, and employment compliance — holding a high bar for reliability because employees depend on it
Lead automation and tooling initiatives that reduce manual lift and increase speed, accuracy, and consistency across the People function
Build and maintain reporting infrastructure that surfaces meaningful insights on workforce trends, program effectiveness, and operational health
Evaluate, and potentially lead the implementation of, a new HRIS as we continue to scale — owning vendor selection, cross-functional coordination, data migration, and change management through go-live and beyond
Lead the design, delivery, and iteration of core people programs including onboarding, employee engagement, manager development, recognition, performance enablement, and learning & development
Translate company goals and cultural priorities into engaging, measurable programs with clear milestones and outcomes
Build program evaluation frameworks that connect people investments to business impact and employee experience
Partner with People leadership to evolve our programs as the company scales, ensuring they remain relevant, effective, and aligned to where Bubble is headed
Act as a trusted advisor to managers and cross-functional partners, influencing decisions and advocating for scalable, people-centered approaches
Model values-based decision making and contribute to a culture of continuous improvement across the People team
Participate in and contribute to external People and HR communities to bring emerging practices and insights back to Bubble