Senior Payroll Tax Specialist

TriNet • Atlanta, GA

2d • Onsite

About The Position

The Sr. Payroll Tax Specialist is responsible for providing timely and accurate support of multi-state payroll tax related activities.

Requirements

• General education, vocational training and/or on-the-job training required
• Typically, 4 or more years Payroll tax experience required
• Strong attention to detail and ability to produce accurate, quality work product (Intermediate proficiency)
• Excellent interpersonal and communication skills (Intermediate proficiency)
• Strong analytical, organizational and problem-solving skills (Intermediate proficiency)
• Proficient in Microsoft Office Suite (Intermediate proficiency)
• Proficient understanding of US payroll tax including federal, state, and local laws and regulations (Intermediate proficiency)
• Ability to maintain high level of confidentiality (Intermediate proficiency)
• High commitment to professional ethical standards and a diverse workplace (Intermediate proficiency)
• Ability to follow established procedures in a timely manner (Intermediate proficiency)

Nice To Haves

• Certified Payroll Professional (CPP)-APA preferred
• Fundamental Payroll Certificate preferred

Responsibilities

• Partners with internal colleagues / clients / customers to resolve case creation/closure and Service Orders​​
• Case inquiries and follow up, email support and phone queue support​​
• Resolves moderate complexity, high volume tasks related to workflow, as assigned​
• Communicates internally with colleagues and externally via client cases, email and telephone as primary customer support for Payroll Tax Compliance, Reporting, and W2 support
• Works proficiently in Salesforce to document customer inquiries and resolution
• Processes various data related tasks withing the Payroll Tax organization such as payments, reports, check requests, registrations, and filings.
• Escalates identified customer concerns or tax changes to leadership
• Helps support newer Specialists as a SME.
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• medical, dental, and vision plans
• life and disability insurance
• a 401(K) savings plan
• an employee stock purchase plan
• eleven (11) Company observed holidays
• PTO and a comprehensive leave program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees