Senior Patient Access Services Representative

Northwell Health

About The Position

Performs a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Completes complex tasks. May aid or train other Representatives in responsibilities.

Requirements

High School Diploma or equivalent required.
3-5 years of relevant experience, required.

Nice To Haves

Imaging auth experience highly preferred.
Experience working remote highly preferred.

Responsibilities

Performs admissions, registration and scheduling activities.
Obtains necessary demographic and insurance information and enters data into computer system, which may include patients on Medicare/Medicaid
Verifies patient insurance coverage and other related data.
Obtains patient insurance authorization required for services
Documents authorization approvals and denials in computer systems
may financially screen patients, evaluating and assessing all self-pay patients pre-registered or inpatient/outpatient, to establish method of payment
Informs and counsels patient/patient representative regarding available financial assistance
Collects money due from patient at time of service
May preform billing, receivable and related functions.
May follow through on any open self-pay accounts including monthly payment amounts for purposes of collection.
Assists and/or trains new employees as instructed by supervisor or manager.
Performs related duties as required.
All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act.
Duties not mentioned here, but considered related are not essential functions.