Senior Partner GTM Program Manager, Global Alliances and Channel

GitHub, Inc.

6h•Remote

About The Position

We’re looking for a Senior Partner GTM Program Manager, Global Alliance and Channel to develop and implement global revenue programs in close collaboration with numerous cross-functional stakeholders across both Microsoft and GitHub. This role will design, build, execute, and continuously evolve programs and initiatives to accelerate our partner business with our global partners, focused on our Global Alliance and Global Channel Sales partners. Critical to this role is to identify and activate priority initiatives to support our field and partners to support co-selling activities, partner service delivery, and customer adoption. The ideal candidate will bring deep experience in global partner ecosystems, including Global Alliances and GlobalChannel Sales (primarily the Microsoft Cloud Solution Provider program).

Requirements

7+ years experience in program management, product management, project management, customer success, or a related field
OR Bachelor's Degree in a related field AND 5+ years experience in program management, product management, project management, customer success, or a related field
OR equivalent experience.
3+ years experience working with or in the partner ecosystem, ideally focused on Global Alliance / Global System Integrators or Global Channel Sales partners.
Ability to work across different time zones based on customer needs with a willingness to travel when necessary (approximately 25%) .

Nice To Haves

3+ years experience working at a high-growth SaaS technology company with a demonstrated history of executing complex, revenue-focused initiatives across functional and organizational boundaries.
2+ years experience in revenue go-to-market program management and a deep understanding of the Microsoft sales ecosystem.
Experience developing strategies that drive global impact while meeting and exceeding joint revenue targets.
Experience defining, piloting, incubating, implementing and scaling programmatic partner programs in the field and with partners.

Responsibilities

Build, develop, and execute strategic programs focused on revenue acceleration through the GitHub and Microsoft partner ecosystem. Programs will accelerate adoption outcomes and drive scale through Global System Integrator (GSI) and Global Channel Sales/Cloud Solution Providers (CSP).
Maintain alignment with global and regional counterparts and work in lockstep with MSFT GTM Business Strategy, C/ESS, and Partner teams.
Collaborate with joint GitHub and Microsoft sales, technical sales, enablement, & marketing teams to effectively plan and land programs with regional field leaders.
Applies in-depth understanding of multiple project management methodologies across a large range of highly strategic and highly complex projects and programs within or on behalf of GitHub.
Utilizes advanced program management skills and experience to formulate a plan and path forward through uncertain and ambiguous scenarios, overcoming roadblocks and obstacles to create and maintain momentum in a highly matrixed, highly complex and fast paced working environment.
Collaborates with and at times leads internal stakeholders to define milestones, tasks, and activities needed to achieve program goals, ensure appropriate impact, and/or produce desired outputs.
Drives communication of program status and performance to cross-functional teams. Influences customer and/or stakeholder experience across projects and the organization. Identifies and assesses potential risks, evaluates the risks to determine potential impact, and works with stakeholders to mitigate risks, elevating to senior team members as needed.
Guides discussions to reach consensus and capture key decisions made, challenging decisions as needed to seek the best solution for customers and the business.
Possesses strong understanding of success metrics for a partner business, and how to build and track reporting on these outcomes with key stakeholders.
Defines objectives and key results (OKRs) and monitors how they drive business across a number of key performance indicators (KPIs).
Identifies and creates requirements for objectives and tools (e.g., process flows, visualizations, dashboards).
Improves procedures to enhance productivity, such as process/workflow improvements and task automation.
Identifies and drives execution of companywide improvement programs to enhance internal and external experiences and internal business operating processes.
Drives the process of taking learnings from previous projects and applying them to wider applications across the business for greater impact.
Own relationships with key leadership across both GitHub and Microsoft to drive consensus for global joint partner motions and increase revenue success.
Partner closely with Microsoft and Partner GTM field counterparts, including Partner Development Managers and partner technical resources. In addition, foster collaborative relationships with partner marketing, partner skilling, revenue enablement, and operations stakeholders.
Engage with the GitHub Partner ecosystem to capture feedback, drive program alignment, and land key initiatives.
Provide GitHub thought leadership to Microsoft teams and work cooperatively with a wide range of internal stakeholders.
Ensures stakeholder alignment by actively driving discussions which lead the business in defining activities, strategies, solutions, processes, procedures, and mitigation actions/decisions.
Uses business knowledge to assist with analyzing the work of other internal teams to identify potential future business opportunities.
Collaborates across teams using knowledge of industry trends, methodologies, and advances.
Researches and maintains knowledge of advancements in industry trends and technologies. Shares knowledge, best practices, and insights across teams and projects.
Supports innovation efforts with other teams.