Senior Paralegal, Litigation & Regulatory

Discord•San Francisco, CA

About The Position

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games. Discord is looking for an experienced Senior Paralegal, Litigation & Regulatory to join our growing legal team. In this role, you will support the Litigation and Regulatory teams across a broad range of matters, including commercial litigation, pre-litigation disputes, arbitrations, and regulatory investigations. Core responsibilities include matter intake and tracking in our matter management system, supporting attorneys and the eDiscovery lead on discovery requests and legal hold administration. You will also help us manage outside counsel relationships, maintain legal knowledge resources, and help build the processes and tools that allow our legal function to scale. You will work closely with Discord's attorneys, Legal Operations, eDiscovery Lead, Trust & Safety, Data Science, Finance, and other cross-functional teams.

Requirements

10+ years litigation paralegal experience, including prior experience at a consumer-facing technology company
Experience with legal hold systems, matter management software, eDiscovery software, and collecting supporting documentation in collaboration with our lawyers and eDiscovery lead
Extensive experience with US commercial litigation/arbitration processes, from service of process to appeal/settlement
Experience prioritizing and triaging a high volume of unrelated matters
Ability to break down complex projects into discrete components and to work collaboratively and strategically at all levels of the organization in order to meet external deadlines
Ability to develop processes and implement and operate tools that will function at scale and preparing and delivering regular reports to attorneys and leadership on litigation case status, matter volume, and key metrics and trends
Curiosity and ability to jump into less familiar areas and learn while doing
Expert relationship builder with an attitude of collaboration, flexibility, empathy, a growth-mindset, kindness, and being open and humble

Nice To Haves

You are familiar with Discord and the video game and/or online communication industry
Experience with managing class actions, multidistrict litigation, and/or mass arbitration
Experience with international dispute resolution frameworks, such as the DSA or other similar statutes
Experience with responding to federal and state regulatory investigations
Familiarity with global data privacy and security principles

Responsibilities

Project manage all active litigation and regulatory matters, ensuring execution and response within deadline
Review new actual and threatened litigation matters and draft summaries to counsel providing information such as the nature of the case, causes of action alleged, and preliminary recommendations
Implement and maintain matters in our matter management system LawVu
Support the eDiscovery Lead in administering legal holds, including custodian tracking and compliance follow-up
Liaise among outside counsel, Legal team, and internal clients to translate requests, conduct fact-finding, and retrieve relevant information or documents
Identifying and coordinating with potential declarants across technical and business teams, and preparing declarations and supporting exhibits for litigation filings
Working with cross-functional stakeholders, drive the development of playbooks, tools, systems, and processes that enable automation, scale, and optionality
Create and maintain a legal knowledge management system, pulled from legal databases, news sources, and work product (such as memos, briefs, or emails)
Facilitate the process for sourcing, selecting, and managing external service providers, including managing outside counsel actual spend against budget
Mentor and train junior team members, and design and deliver client training