Senior P&O Business Partner, Air & Sea US

DSV

3d • $80,000 - $105,000

About The Position

At DSV Air & Sea, the Senior P&O (HR) Business Partner serves as both a strategic and hands-on partner to operations leadership, supporting a fast-paced operational environment. This role manages the full employee life cycle - from onboarding to offboarding - to ensure a seamless and positive employment experience. The Senior P&O Business Partner acts as a trusted advisor and resource to both employees and management, supporting employee relations, engagement, retention, talent and performance management, compliance, and talent acquisition. The position promotes a high-performance culture and fosters a positive, respectful workplace while providing practical guidance to leaders and a visible, approachable resource for employees.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred; or equivalent combination of education and experience.
• 5+ years of demonstrated HR Partner experience required; 7+ years preferred. Experience in Logistics, Freight Forwarding, or Supply Chain industries preferred.
• Strong knowledge of employment law and HR best practices required.
• Proven experience handling complex employee relations issues and concerns, including investigations, conflict resolution, and corrective action.
• Demonstrated experience supporting multi-state operations.
• Demonstrated proficiency in Microsoft Office (Word, Excel, Powerpoint) and HRIS systems (e.g., SuccessFactors, ADP, or similar).
• Solid working knowledge of Human Resources principles, with strong skills in management, problem-solving, conflict resolution, consulting, decision-making, financial analysis, data analysis, and influence.
• Demonstrates a strong commitment to continuous learning, ownership, and personal growth, proactively seeking opportunities to expand knowledge of HR practices, industry trends, and best practices to better support employees and drive organizational success.
• Drives continuous improvement by identifying and implementing HR process enhancements.
• Excellent verbal and written communication skills
• Strong interpersonal communication and customer service skills with the ability to motivate others.
• Ability to work independently and collaboratively as part of a team, demonstrating enthusiasm, initiative, and creativity.
• Strong attention to detail.
• Ability to work under pressure and prioritize work activities.
• Ability to maintain a high level of confidentiality and handle sensitive situations with compassion and dignity.
• Must be able to deal with ambiguity, cope with change, and flexible with shifting priorities.

Nice To Haves

• PHR, SHRM-CP, SPHR, SHRM-SCP certification a plus.

Responsibilities

• Oversees the entire employee lifecycle from onboarding to offboarding, ensuring a seamless employment experience at each stage including but not limited to:
• Talent Management: Lead talent assessment and development initiatives, identify high-potential employees, and work with managers on succession planning and career paths. Act as a thought partner in organizational design and talent development initiatives, ensuring the right talent is in place for key roles.
• Performance Management: Provide support and training to managers on best practices for managing and assessing performance, holding feedback discussions, and addressing performance issues constructively and effectively.
• Employee Engagement and Retention: Lead initiatives to foster a positive employee experience, supporting efforts to improve engagement, retention, and overall workplace satisfaction.
• Employee Relations: Serve as a primary point of contact for employee relations issues, conducting investigations as needed and offering guidance to managers on handling conflict resolution, disciplinary actions, and employee concerns in alignment with company policies and best practices.
• Compliance: Support in reviewing, interpreting, administering, and ensuring compliance with federal, state, and local employment laws, and company policies and procedures.
• Recruiting & Onboarding: Support recruiting and onboarding efforts in partnership with our Talent Acquisition team for hourly operations, professional, and leadership roles.
• Actively participates in cross-functional P&O projects, contributing expertise and insights to enhance project outcomes. Collaborates with P&O team members and key stakeholders to design, implement, and improve P&O initiatives, ensuring alignment with organizational goals.
• Leverages P&O tools and resources to coach managers on performance, development, conflict resolution, team dynamics, and more. Stays up to date on new tools, recommending them to strengthen leadership and support a positive, high-performance culture.
• Supports the design, implementation, interpretation, and administration of employee programs, projects, tasks, and initiatives that align with company goals and objectives. Responsibilities include, but are not limited to, Equal Employment Opportunity, Affirmative Action compliance, administering compensation, recognition, training programs, and other key P&O initiatives.
• Engages in project planning, execution, and evaluation, bringing innovative ideas and solutions to drive project success and support P&O best practices across the organization.
• Acts as a proactive strategic advisor to align P&O programs with business goals, ensuring effective communication, smooth execution, and maximum impact. Collaborates closely with business leaders to implement key P&O initiatives, including wellness programs, merit and compensation reviews, talent and succession planning, open enrollment, and other yearly and/or key P&O activities.
• Collaborates with other P&O functions and stakeholders to improve processes, resolve data-related issues, and support data-driven decision-making across the organization.
• Ensures accurate and timely entry, maintenance, and auditing of employee data in the HRIS system (SAP SuccessFactors), including new hires, promotions, terminations, transfers, and other job changes. Regularly reviews data for quality and consistency, identifying and correcting discrepancies to maintain high data integrity.
• Other duties and projects as assigned.

Benefits

• DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
• Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
• To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level