Senior Order Management Specialist

Sperton Global AS • Sweden, ME

10h • Onsite

About The Position

We are hiring a Senior Order Management Specialist for one of our client to join an order and project support team in Västerås. In this role, you will be a key point of contact between customers, sales teams, and manufacturing units, managing the full order lifecycle from order entry to delivery and payment follow-up. The role requires strong operational experience in order management, the ability to work independently, and excellent communication skills in both Swedish and English.

Requirements

• Experience in order management and business systems
• Fluent in both Swedish and English, written and spoken
• High school diploma
• Technical understanding and ability to manage multiple tasks simultaneously
• Ability to work independently with limited supervision
• Must hold a valid SSG-Entré certificate
• Comfortable working in an on-site team environment
• Enjoys collaboration and frequent communication
• Solution-oriented and adaptable to changing requirements
• Energetic, proactive, and responsible
• Detail-oriented and efficient in daily work

Nice To Haves

• Hands-on experience with SAP and/or Salesforce (preferred)

Responsibilities

• Act as the central contact point between customers, sales teams, and manufacturing units
• Ensure timely order release and compliance with internal standards and policies
• Monitor and resolve order issues and processing errors
• Adapt orders based on customer needs and changes during the process
• Work in an international environment with deliveries to factories across Europe
• Support customer satisfaction by ensuring accurate, efficient, and timely order handling
• Handle the full order lifecycle: Order quoting and registration Order processing and fulfillment Delivery follow-up and order completion Payment follow-up and issue resolution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED