Senior Operations Specialist

Jobgether

14h • $74,600 - $139,100 • Hybrid

About The Position

The Senior Operations Specialist plays a pivotal role in supporting operational excellence and driving efficiency across business operations. This position is responsible for guiding team members and third-party vendors, managing projects, and ensuring seamless execution of processes that impact client service and organizational growth. The successful candidate will collaborate with cross-functional teams, identify opportunities for process improvements, and implement solutions that enhance operational performance. This role requires a proactive, detail-oriented professional who thrives in a fast-paced environment and is committed to achieving high standards in all aspects of work. With exposure to strategic projects and meaningful client impact, the role offers both professional growth and the opportunity to contribute to the organization’s long-term success.

Requirements

• College degree or equivalent education, training, or relevant work experience
• P&C Insurance License
• Experience in business or property & casualty (P&C) insurance
• Strong written and verbal communication skills
• Ability to prioritize tasks, work independently, and manage competing responsibilities effectively
• Proficiency with standard computer applications such as Microsoft Office
• Demonstrated responsiveness, professionalism, and problem-solving skills

Nice To Haves

• Knowledge of insurance-specific systems and applications is a plus but not required

Responsibilities

• Provide operational guidance and support to internal teams and external vendors to achieve organizational goals
• Manage and execute projects that improve efficiency, client service, and operational workflows
• Monitor project timelines, deliverables, and outcomes to ensure alignment with business objectives
• Serve as a resource for operational expertise, resolving issues and removing barriers to progress
• Collaborate with cross-functional teams to ensure consistent communication and execution of initiatives
• Identify and implement process improvements to enhance performance and productivity

Benefits

• Competitive base salary: $74,600 – $139,100, depending on experience and location
• Performance-based incentives
• Generous paid time off, including personal and volunteering days
• Tuition reimbursement and professional development programs
• Hybrid work opportunities
• Charitable contribution match programs
• Employee stock purchase opportunities
• Comprehensive health and welfare benefits, 401(k) retirement savings, and employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level