Senior Operations & Quality Director - Noke

Janus International Group • Atlanta, GA

2d

About The Position

The Senior Operations & Quality Director is a key member of the Noke Leadership team, responsible for owning all quality and reliability of install/service, and products. This role will be reported directly to GM, Noke leadership staff.

Requirements

• 10+ years of experience in quality leadership roles. 5 years at the leadership level.
• Proven track record of driving significant improvement in system validation and Quality Management System (QMS) in the IoT technology sector.
• Excellent communication and interpersonal skills with experience presenting to senior management.
• Bachelor’s degree in electrical/computer science or related field.
• Strong verbal and written communication skills.

Responsibilities

• Quality Leadership: Establishing and maintaining a quality management system and procedures. Drive continuous improvement and ensure that quality remains a top priority within the organization.
• Team Leadership & Development: Set the vision, goals, and direction for the quality initiatives, ensuring that all employees are motivated and equipped to meet quality standards and customer needs.
• Risk Management: Identify potential risks to quality and develop strategies to mitigate them.
• Technical Skills: End-to-end quality strategy across IoT wireless, hardware, firmware, software, and cloud (AWS) infrastructure.
• Results-Driven: Delivering measurable quality outcomes and continuously seeking ways to improve processes and performance.
• Cross-functional collaboration: Partner with Engineering, Install/Service, Product, and Supply Chain to deliver exceptional products and services to customers.
• Executive Reporting: Delivery quality and reliability performance updates (KPI) to the GM monthly and annually to the Board of Directors.
• Demonstrate leadership: Ethical behavior, and adherence to Janus standards.
• Oversee fleet, program, and call center management.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees