Senior Operations Project Manager

Brown Investment Advisory & Trust•Baltimore, MD

17d•$120 - $145

About The Position

Every firm has a culture – the values, beliefs, methodology, attitudes and standards that reflect an organization’s DNA. But the truly inspiring firms – the game-changers, the industry leaders and the disruptors – have cultures that propel them to innovate and stand out. At Brown Advisory, we aim to be one of those inspired firms. Over the years, we have purposefully built and nurtured our client-first culture. Brown Advisory is an independent investment management and strategic advisory firm committed to delivering a combination of first-class performance, strategic advice and the highest level of client service. The firm’s clients—including individuals, families, family offices, endowments, foundations, charities, institutions, consultants, and financial intermediaries—are served by over 950 colleagues worldwide, all of whom are equity owners of the firm. The Senior Operations Project Manager will bring demonstrated, cross-functional project management experience to the Operations team. This team member is responsible for developing and implementing process improvement initiatives that increase effectiveness and efficiency at scale, while creating action plans that realize the strategic vision of Operations leadership.

Requirements

A Bachelor’s degree required
Minimum ten years of experience with at least five years of experience managing cross-functional projects, ideally within a global financial services firm.
Experience leading process improvement efforts with scalable solutions that meet the needs of a globally focused workforce.
Experience with business analysis software including, but not limited to: Microsoft Office Suite, MS Project, Visio, Adobe, Smartsheet, and Tableau.
Experience with APX portfolio accounting system, Charles River trading platform, Salesforce, or other similar platforms.
Applicants must be authorized to work in the United States without the need for current or future employer-sponsored work authorization (e.g., H-1B , O-1, F-1 (OPT), TN, or any other non-immigrant visa classifications that require employer support or sponsorship).
Proven analytical and problem-solving abilities.
Ability to demonstrate strong relationship-building skills and influence colleagues at all levels of an organization.
Ability to effectively prioritize and adapt in a very fluid environment, while managing multiple projects.
Highly self-motivated and directed with a proactive mentality.
Keen attention to detail.
Ability to present ideas and solutions in an easy-to-understand manner.
Skilled at working within a team-oriented, collaborative environment.
Receptive to feedback, with a personal-growth orientation.

Nice To Haves

Project Management Professional (PMP) Certification, preferred but not required.

Responsibilities

Support business transformation efforts to increase organizational capacity through simplification, standardization and automation.
Lead the strategic initiative tracking effort tied to Operations’ Objectives and Key Results; work with teams to develop a metrics dashboard in support of OKR accomplishment and operational efficiency gains.
Execute ad-hoc projects and strategic initiatives for the business; partner with groups internally including, but not limited to, Private Client, Institutional Sales and Service, Technology and Infrastructure.
Conduct business process analysis to support continuous process improvement with a focus on increased operational efficiency across all functional areas.
Develop and implement a strategic communication plan for operations, including direct support to operations leadership with executive level communication products as directed.
Develop and maintain an Operations Policy and Procedure library for foundational documents to support improved collaboration and simplification of execution. This includes the identification, creation and consolidation of foundational management guidance documents across the organization.
Support Operations Team leads in plan development to achieve global operational support construct, focusing on requirements analysis, implementation planning and measurement of outcomes.
Develop and implement process improvement initiatives that resolve existing challenges and/or promote improved partner/stakeholder and client experience.
Serve as an Operations business partner for group(s) internally.