Senior Operations Processor

U.S. Bank • Cincinnati, OH

1d • $23 - $30 • Onsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Performs bond processing activities for treasury bond customers. Uses established procedures to ensure the accurate and timely processing of treasury bonds. Provides internal and external customer service. Reviews account transactions to assess appropriateness. Research problems or issues that arise and perform corrective processing to resolve issues. Tracks and gathers information for statistical reporting. Suggests processing improvements. Ensures legal requirements for special transactions are satisfied This role will require Government Agency (baseline) clearance before start date. A PIV card is also required.

Requirements

• High school diploma or equivalent
• Four to five years or more of operations services related work experience

Nice To Haves

• Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements
• Proven commitment to high quality customer service
• Ability to work well with external and internal customers
• Good time management skills to maximize production and execution of tasks in a fast-paced environment
• Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide
• Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions
• Ability to identify, analyze and resolve exceptions through data interpretation
• Strong PC skills
• Good verbal and written communication skills

Responsibilities

• Performs bond processing activities for treasury bond customers.
• Uses established procedures to ensure the accurate and timely processing of treasury bonds.
• Provides internal and external customer service.
• Reviews account transactions to assess appropriateness.
• Research problems or issues that arise and perform corrective processing to resolve issues.
• Tracks and gathers information for statistical reporting.
• Suggests processing improvements.
• Ensures legal requirements for special transactions are satisfied

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED