Senior Operations Manager - Regional Distribution Center - Galesburg, MI

Target • Galesburg, MI

20h • Onsite

About The Position

Working at Target means helping all families discover the joy of everyday life, a vision brought to life through their values and culture. A role in Distribution and Receive Centers is critical for getting products to guests quickly, impacting thousands of team members and guests globally through regional or upstream distribution centers, target.com fulfillment centers, or import warehouses. This involves Distribution Center Operations, Quality Management, and overall Distribution Center Productivity, focusing on process, problem-solving, and supporting people, process, and technology investments. A Senior Operations Manager leads with a focus on safety, continuous improvement, relationship building, communication, and strategic thinking. This role involves fostering a "safety first" culture, guiding operational leaders to achieve service, quality, accuracy, and productivity standards, and leveraging key metrics, Lean Six Sigma, and GEMBA walks for improvement. The manager enables teams in an environment of innovation, calculated risk, testing, and learning, motivating them by championing their strengths. Support for team and individual improvement is provided through clear goals, mutual accountability, and constructive feedback. Planning and execution skills are essential for setting priorities and structuring resources. Open communication is key for presenting the big picture, and the manager is expected to spend time on the floor daily, observing and interacting with team members.

Requirements

• Four year degree, preferably in the areas of Logistics, Supply Chain, Engineering, Technology, Operations, or related business, or a minimum of 3-5 years of experience in the manufacturing, production, or distribution environment and applicable management/supervisory experience or 18-36 months as an Operations Manager
• Experience with performance metrics and process improvement
• Strong communication, interpersonal and organizational skills with the ability to handle changing priorities and use of good judgement in stressful situations
• Ability to motivate others with strong conflict management and problem solving skills
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination
• Must be flexible to work a variety of hours as business demands including overnight, weekends and holidays
• Able to access all areas of the DC, including mezzanine platforms
• Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center, for example ability to cross over the conveyors
• Strong inclusion acumen, with the ability to influence and advance priorities that foster belonging

Responsibilities

• Lead with a focus on safety, continuous improvement, relationship building, communication and strategic thinking
• Foster a “safety first” culture through awareness, training and accountability
• Guide other operational leaders to achieve established standards of service, quality, accuracy and productivity
• Leverage a mix of key metrics, Lean Six Sigma, GEMBA walks and other activities to understand what’s working well and where to improve
• Enable teams to do their best work in an environment of innovation, calculated risk, testing and learning
• Motivate and inspire teams to reach higher by championing their unique strengths
• Support teams and individuals to improve through their clear understanding of goals and expectations, mutual accountability and regular constructive feedback
• Set individual and team priorities and proactively structure resources to meet them
• Present the big picture through open and articulate communication
• Spend time on the floor every day, observing and interacting with team members

Benefits

• Comprehensive health benefits and programs (medical, vision, dental, life insurance)
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation
• Competitive benefits from financial and education to well-being and beyond

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees