Senior Operations Manager

Ingram Micro • Carol Stream, IL

11h • Onsite

About The Position

We are seeking an experienced Senior Warehouse Operations Manager to lead and optimize operations at our Carol Stream, Illinois distribution center . This role is ideal for a hands-on, data-driven leader with a strong background in lean process improvement, automated conveyance systems, and large-scale warehouse operations . You will oversee end-to-end warehouse operations—including receiving, storage, fulfillment, and shipping —while driving continuous improvement initiatives that enhance throughput, space utilization, safety, and cost efficiency . Experience working in highly automated environments , including ASRS (Automated Storage and Retrieval Systems) , is strongly preferred.

Requirements

• 5+ years of experience leading manager-level leaders within warehouse or distribution operations
• Strong background in warehouse management, logistics, or supply chain operations
• Proven experience implementing lean process improvement initiatives in fast-paced environments
• Exposure to automated conveyance systems
• Ability to lead through moderately complex operational challenges and ambiguity
• Demonstrated ability to influence across functions and levels of the organization
• Strong analytical, decision-making, and problem-solving skills
• Excellent communication and presentation skills, including executive-level reporting
• Bachelor’s degree (4-year) required
• 8+ years of functional experience in warehouse, logistics, or distribution operations
• Minimum of 5 years in a leadership role managing manager-level direct reports
• Demonstrated mastery of warehouse operations with measurable business impact

Nice To Haves

• ASRS experience is a strong plus
• Advanced degree (Master’s) preferred but not required
• Fluency in Hindi or Spanish is preferred but not required.

Responsibilities

• Lead daily operations across receiving, storage, order fulfillment, packaging, and outbound shipping
• Ensure accurate inventory control, material accountability, and audit compliance
• Oversee shipping and receiving schedules to optimize workflow, dock utilization, and warehouse space
• Drive operational excellence through lean methodologies (Kaizen, continuous improvement events, standard work)
• Lead annual improvement plans and lean events , presenting results and ROI to executive leadership
• Ensure effective operation and maintenance of facilities, equipment, and automated material handling systems
• Partner with cross-functional teams to implement operational policies, procedures, and performance standards
• Utilize data and reporting to monitor KPIs, identify gaps, and implement corrective actions
• Influence internal stakeholders and external partners (vendors, suppliers) to align on process improvements
• Support strategic planning by providing input into long-term operational and capacity strategies
• Lead and develop manager-level direct reports and their teams
• Set clear objectives aligned to broader business and operational goals
• Provide coaching, direction, and performance feedback to drive accountability and engagement
• Balance strategic leadership with hands-on operational involvement when expertise is needed
• Serve as a trusted operational partner to senior and executive leadership

Benefits

• U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees