Senior Operations Coordinator/IT Lead

New York Civil Liberties Union FoundationNew York, NY
7h$65,000 - $70,000Hybrid

About The Position

The New York Civil Liberties Union (NYCLU) is one of the nation's leading advocates on behalf of constitutional rights and liberties. Founded in 1951, as the New York affiliate of the American Civil Liberties Union, the NYCLU is a not-for-profit, nonpartisan organization with more than 90,000 members and supporters, and eight offices statewide. We work in the courts, in the legislatures and on the streets to advocate for racial and economic justice, free speech, freedom of religion, privacy and equality before the law for all New Yorkers. For more information, please visit our website: www.nyclu.org. The Senior Operations Coordinator/IT Lead is responsible for managing the design, planning, office space and computer equipment for NYCLU network, database and acting as systems administrator to perform essential functions internally and serve as liaison between the NYCLU and its IT consultancy partners.

Requirements

  • Associate or Bachelor’s degree (or equivalent experience) in IT, Business, or related field.
  • 2–5 years of relevant work experience.
  • Strong organizational and problem-solving skills.
  • Ability to work with both technical and non-technical staff, in verbal and written communications.
  • Commitment to nonprofit mission and service delivery.

Responsibilities

  • Assist in analyzing information to recommend, plan layout for computers and peripheral equipment and systems that provide for the efficient operation NYCLU internally and externally.
  • Consult with NYCLU managers and external contractors regarding organizational needs for computers requirements and personnel training.
  • Assist in overseeing daily activities of information systems for NYCLU providing in-time IT trouble shooting- assistances and facilitating technical training at all levels within the organization.
  • Maintaining space & facilities management.
  • Maintaining office security & access.
  • Employee on-boarding and off-boarding procedures.
  • Setup of workstations and user accounts.
  • Research and draft instructions regarding best tech practices and policies.
  • Educate staff members on latest trends and best practices in tech.
  • Manage vendor contracts and maintain vendor lists and contact information.
  • Meetings/events management and catering, if needed.
  • Budgeting and tracking of IT and office expenses.
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