Senior Operations, Controls, & Carrier Compliance Specialist

Ryan Specialty • Chicago, IL

15d

About The Position

The Senior Operations, Controls, & Carrier Compliance Specialist is responsible for evaluating carrier partners’ adherence to industry regulations and company policies. The role collaborates with internal audit teams, maintains precise records, and produces comprehensive reports along with recommendations. They perform auditing, contract reviews to ensure legal compliance, policy implementation, issue resolution, quality assurance, data analysis, and the continual enhancement of carrier compliance initiatives.

Requirements

• Bachelor’s degree required, Master’s degree preferred; Business Operations, Finance, Legal preferred. Any other related discipline or commensurate work experience considered.
• 6 years of experience in Insurance Industry Audit or Compliance with a Bachelor’s degree, or 3 years and a Master’s degree.

Nice To Haves

• Certified Insurance Compliance Professional (CICP) is a plus.

Responsibilities

• Contributes to establish the processes, policies and guidelines for carrier audit and compliance programs.
• Develops and implements quality assurance measures to ensure consistency and accuracy in compliance assessments.
• Reviews the compliance of carrier partners with industry regulations, state laws, and company policies. Assesses carrier contracts to ensure alignment with legal and regulatory requirements.
• Conducts audits of carrier operations to verify compliance with contractual agreements, regulatory standards, and company policies. Collaborates with internal audit teams to coordinate comprehensive assessments.
• Conducts research to identify potential risks and areas for improvement in carrier operations.
• Maintains accurate records of audit findings, ensuring documentation of compliance or non-compliance issues.
• Investigates compliance-related issues identified during audits, collaborating with carriers to implement corrective actions and ensures contract enforcement.
• Prepares detailed reports summarizing audit results, providing insights, and recommendations for corrective actions.
• Collaborates with internal teams to develop and implement policies and procedures that promote and enforce carrier compliance. Provides training and guidance to carriers on compliance expectations.
• Analyzes data related to carrier performance, compliance metrics, and audit outcomes to identify trends and areas for improvement.
• Identifies opportunities for process improvements in the carrier compliance program and contribute to the enhancement of overall operational efficiency.

Benefits

• Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals.
• In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level