Senior Operations Associate, Geospatial Programs
About The Position
This role offers a unique opportunity to shape the future of drone delivery by: defining, testing, and maintaining the standards and workflows that determine where and how we operate using mapping, LiDAR, and geospatial tools to evaluate site feasibility, safety, and delivery coverage managing a small, high-performing team responsible for mapping accuracy, delivery zone validation, and spatial data integrity partnering with Product, Engineering, Flight Operations, and Policy to develop scalable systems for creating and maintaining delivery zones collaborating with cities, property managers, and multifamily developers to unlock new types of delivery locations and permissions contributing to playbooks, data pipelines, and strategic decisions that guide how we launch and expand delivery zones across markets traveling up to 20% of the time to support field validation, site setup, and operational readiness This is a hybrid role based in the Bay Area. Regular in-person collaboration with cross-functional partners is required to test workflows, shape product direction, and accelerate decision-making.
Requirements
- you get operations and geospatial context: you’ve supported live operations, understand how data drives real-world performance, and can manage complexity in motion
- you use data to drive action: you’re confident in SQL and familiar with mapping and LiDAR concepts; you use data to diagnose problems, prioritize work, and guide decisions
- you build for scale and clarity: you design workflows and documentation that work at 10x the current volume
- you’re curious about autonomy and airspace: you’re excited about how drones, mapping, and infrastructure intersect in real-world logistics
- you’re collaborative: you work fluidly across product, engineering, and policy teams, and communicate clearly even in ambiguity
- you move fast and bring others with you: you’re action-oriented, adaptable, and know how to align stakeholders toward a shared outcome
Responsibilities
- shape how we define, evaluate, and expand Drone Delivery Zones using operational and spatial analysis
- apply mapping and geospatial tools (LiDAR, GIS, QGIS, or equivalent) to assess coverage, obstacles, and safety criteria
- partner with Product and Engineering to improve internal tooling for site selection, zone validation, and real-time monitoring
- collaborate with Policy and Flight Ops to ensure every delivery zone meets regulatory, airspace, and operational requirements
- support launch readiness across key locations, ensuring seamless integration of new zones into live operations
- contribute to SOPs, data standards, and training materials that make the program scalable across markets
- use SQL, dashboards, and geospatial analysis tools to monitor system performance, surface insights, and drive continuous improvement
Benefits
- a 401(k) plan with employer matching
- 16 weeks of paid parental leave
- wellness benefits
- commuter benefits match
- paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- medical, dental, and vision benefits
- 11 paid holidays
- disability and basic life insurance
- family-forming assistance
- a mental health program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
