Operations Analyst

Symbiotic Services•Sandy Springs, GA

About The Position

Symbiotic Services is seeking a Senior Operations Analyst to join a highly established and high-performing healthcare program specializing in advanced treatment services. This organization is recognized for delivering exceptional patient outcomes and is considered a leader within its specialty area. This role will support operational efficiency, drive performance improvements, and contribute to strategic initiatives. The ideal candidate will bring strong analytical capabilities, process improvement experience, and the ability to collaborate across teams in a fast-paced, mission-driven environment.

Requirements

Ability to manage multiple priorities and meet deadlines
Strong analytical, organizational, and problem-solving skills
Effective interpersonal and communication abilities
Comfortable working in a dynamic, team-oriented environment

Responsibilities

Coach, mentor, and support team members to maximize performance and growth
Identify talent gaps, support recruitment efforts, and promote retention strategies
Foster an inclusive, communicative, and collaborative work environment
Provide clear performance feedback, set expectations, and support professional development
Maintain high performance standards through ongoing measurement and improvement
Solve complex operational challenges through collaboration and data-driven decision-making
Encourage innovation and implement more efficient processes
Promote accountability, transparency, and professional integrity
Deliver high-quality service to internal and external stakeholders
Support planning and execution of campaigns, events, and outreach initiatives
Address stakeholder needs and resolve issues effectively
Represent the organization professionally and promote its mission
Participate in daily operations and provide team support as needed
Adapt to changes and support continuous improvement initiatives
Ensure team members are informed of schedules, campaigns, and resources
Use appropriate communication methods based on the situation
Maintain professional, clear, and constructive communication
Address conflicts proactively and discourage unproductive behaviors
Develop and execute departmental performance goals and forecasts
Monitor performance metrics and adjust strategies to meet objectives
Stay informed on industry trends and apply insights to improve results
Support initiatives to expand engagement and retention
Manage staffing, training, and performance within the team
Assist in budget planning and ensure effective resource utilization
Ensure compliance with all applicable regulations and policies
Maintain accuracy and timeliness in all work outputs
Identify and report issues, errors, or compliance concerns
Participate in quality improvement initiatives and maintain audit readiness
Support safety protocols and emergency procedures