Senior Operations Analyst

Cleveland Clinic

1d•Onsite

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. We are seeking a Senior Operations Analyst to join our team and play a critical role in driving business intelligence, data analytics, and strategic decision-making. This position will support initiatives such as supply chain compliance, practice acquisition evaluations, and operational efficiency improvements. The ideal candidate combines analytical expertise with strong interpersonal skills to lead change and collaborate across departments. This is a full-time role. A caregiver in this position will work 40 hours per week.

Requirements

Master’s Degree in Business Administration, Hospital Administration or other related field
Minimum of three years progressively responsible experience in healthcare finance or project management, with significant experience in budgeting, financial analysis, reporting with multi-disciplinary organizational and operational structure and large hospital/physician provider organization and healthcare consulting OR a bachelor’s degree and four years of experience

Nice To Haves

Bachelor’s Degree and four years of experience in Business Administration, Hospital Administration or other related field
Proficiency in Excel, Tableau, Epic and CCF Dashboard tools
Demonstrated ability to manage projects and deliver actionable insights
Experience with business intelligence and data analytics
Ability to evaluate practice acquisition opportunities using data-driven methods
Strong interpersonal skills and ability to lead change

Responsibilities

Prepare monthly, quarterly and annual summary and detail reports of operational performance, revenue, recovery, and expense information.
Provide information monthly and as needed to chair/director.
Provide leadership for implementation and ongoing support of inventory systems.
Ensure the master file is current, and supply expenses are aligned with case volume and revenue.
Manage financial and operational integration of new facilities, and the development of new business lines within existing facilities.
Pull, clean, and analyze data from multiple sources (Epic, CCF dashboards, Tableau)
Create and maintain dashboards for leadership to monitor operational performance.
Use Excel for advanced reporting, pivot tables and trend analysis.
Evaluate potential practice acquisitions (volume, patient population, financial viability).
Bring new equipment to location and assess where it will be best used.
Assess operational efficiency and compliance with supply chain contracts.
Prepare presentations and reports for executive review.
Track and analyze supply chain management contracts.
Ensure adherence to compliance standards and identify gaps or risks.
Lead or support strategic projects related to operations and analytics.
Develop timelines, manage deliverables, and coordinate with cross-functional teams Document processes and maintain project status updates.
Work closely with leadership and other departments serving as a liaison between analytics and operational teams.
Communicate findings clearly and influence decision-making.
Respond to ad-hoc requests from leadership for data-driven insights.
Model scenarios for potential business changes and provide recommendations based on data trends and forecasts.