Senior Onsite Operations Lead

FeverUp

7h•Onsite

About The Position

We are looking for a Senior Onsite Operations Lead to oversee the execution of our most important events on the ground. This role is focused on operational excellence in live environments. You will be responsible for ensuring that events run smoothly, teams perform at a high level, and partners feel confident throughout the execution. You will work closely with Strategic Event Managers on complex projects, translating operational plans into flawless on-site execution. This is a hands-on role for someone experienced in live operations who can lead teams, enforce standards, and take control of situations when needed.

Requirements

5–10 years of experience in live event operations, hospitality, or similar onsite-heavy roles
Proven experience managing teams in real-time environments
Strong track record in delivering high-quality execution under pressure
Execution-focused: you get things done in real environments
Strong presence: you can lead teams and take control when needed
Detail-oriented: you notice and fix small issues before they escalate
Decisive: you act quickly and confidently in live situations
People leader: you know how to motivate and correct teams
Fluent English required (local language is a plus depending on region)

Nice To Haves

Experience in large-scale or high-complexity events
Familiarity with operational tools (ticketing, access control, POS, etc.)

Responsibilities

Onsite Leadership & Execution:
Lead the onsite execution of medium and large-scale events
Act as the main operational reference point during live events
Ensure all operations run smoothly, efficiently, and on time
Team Management (Onsite Staff):
Coordinate and lead onsite staff (coordinators, temporary staff, suppliers)
Ensure roles and responsibilities are clearly understood
Proactively identify underperformance and correct it in real time
Maintain high standards of professionalism and execution
Operational Excellence & Standards:
Ensure processes and tools are correctly applied onsite
Detect and fix operational issues immediately
Maintain consistency and quality across all event setups
Partner Interaction (Onsite):
Act as the main point of contact for partners during event execution
Provide confidence, clarity, and quick responses to any situation
Represent Fever with professionalism and control
Collaboration with Strategic Teams:
Work closely with Strategic Event Managers to understand event design
Translate operational plans into real-world execution
Provide feedback to improve future setups

Benefits

Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Work in a location in the heart of Madrid, with possible travel across our markets
Home office friendly
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with!
Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
Gympass
English Lessons
We have free food, drink and fruit at the office !
Possibility to receive in advance part of your salary by Payflow