Senior Onsite AV Engineer

AVI-SPL•Tampa, FL

3d•Onsite

About The Position

This role is an integral part of the Network Operations team and is mainly responsible for applying technical leadership and end-to-end process ownership - from the network requirements collection phase to the design and documentation implementation and operational support of each project. This position will also assist with documentation implementation and operational support of each project and participation in a joint on-call support rotation.

Requirements

Communicate and interact with internal employees, clients and colleagues in a professional and timely manner
Self-starter capable of working independently and ensuring to meet deadlines
Excellent communication and interpersonal skills both verbal and written
Ability to balance multiple tasks with changing priorities
Excellent structured problem-solving skills
Demonstrate time management skills with attention to detail
Ability to troubleshoot basic AV network and connection issues
Current CompTIA Security+ certification (or certified by date of hire)
Netgear, Extreme Network switch configuration for Dante and AVB
Familiarity with Crestron, Biamp and Thinklogical hardware and software
Basic understanding and configuration of Cisco codecs
Minimum High school diploma or equivalent
Minimum 6 - 8 years' experience in Network Engineering in similar or related filed

Nice To Haves

Bachelor's Degree in Computer Science Computer Engineering Electrical Engineering or related field is a plus
Layer 2 networking including STP V

Responsibilities

Provision deploy and maintain troubleshoot network equipment at multiple client sites
Diagnose underlying network architecture issues and propose modifications for problem resolution
Coordinate with third-parties for network maintenance and service-affecting events
Proactively identify and report capacity constraints weaknesses and potential problems before they lead to outages
Work with the remainder of Network Operations to keep our network infrastructure operating at peak efficiency
Create lab environments to diagnose network issues or performance reviews
Assist in maintaining and troubleshooting network equipment at multiple client sites
Collaborate with customers and third-party vendors to resolve and troubleshoot network issues
Coordinate with remainder of Network Operations to keep our network infrastructure operating at peak efficiency
Assist other internal departments with routine network infrastructure changes such as adding new subnets or provisioning switch ports
Participate in an on-call support rotation within Operations at large including some systems-side support duties
Work with other teams on improvements necessary to provide better service delivery
Assist on network maintenance and service-affecting events
Assist in creation and documentation of formal processes and troubleshooting procedures
Schedule document and implement maintenance procedures when necessary
Other duties assigned as needed