About The Position

Reporting to the Assistant Director for Pre-College, the incumbent performs a variety of tasks to support the Pre-College Programs at the School of Professional Studies. The Senior Online Program Facilitator serves as the primary resource to Instructors and Online Program Facilitators for day-to-day administrative, online classroom technology, and social media tasks.

Requirements

  • High School Diploma or High School equivalency diploma
  • One semester of experience with Columbia University’s Pre-College Programs
  • Must have completed at least one academic year of study at an American college or university by the start of the internship
  • Must undergo a mandatory background check – employment contingent upon results
  • Must be located in the United States for the duration of employment

Nice To Haves

  • Proven ability to effectively work and lead within a collaborative team setting
  • Ability to work independently on multiple work streams
  • Ability to handle confidential information in a mature, professional manner
  • Passion for social media content creation and management

Responsibilities

  • Serve as the primary resource to 30+ Online Program Facilitators:
  • Lead in-person and remote onboarding and training sessions
  • Troubleshoot online classroom technology issues
  • Support social media content administration
  • Attend training sessions and modules to learn the intricacies of online curricular technology in order to serve as a resource to the general program and instructional staff. Technologies include but are not limited to, CourseWorks and Zoom
  • Lead the proofreading of student evaluation letters written by instructors
  • Manage and organize proofreading documents in Google Drive folders and update the supervisor with daily progress reports
  • Assist with the planning and execution of social media campaigns
  • Performs other duties and projects as assigned or requested

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What This Job Offers

Job Type

Part-time

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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