Campus Assistant, Pre-College Programs (Summer '26)

Columbia University•New York, NY

1d•$26 - $26•Onsite

About The Position

Reporting to the Assistant Director, Pre-College Programs, the Campus Assistant supports the operational, academic, and logistical functions that ensure an exceptional student and instructor experience. Responsibilities include office support, coordinating classroom and facility logistics, supporting online course access, assisting with event and field trip execution, and maintaining social media engagement. During the summer term, the Campus Assistant staffs the Academic Support Office, responding to instructor inquiries, processing requests through the Academic Support Kiosk, and coordinating academic events. This position requires strong organizational skills, attention to detail, and the ability to collaborate effectively across teams and departments to ensure smooth program operations and a high-quality academic environment. This position is an on-campus work opportunity located on Columbia’s Morningside Campus. Some early morning and evening work is required on occasion, while the primary workday is conducted during normal office hours, 9:00am - 5:00pm or 8:30am-4:30pm, Monday - Friday.

Requirements

High School diploma or High School equivalency diploma
Must undergo and pass a mandatory background check
Must be available to work shifts as scheduled; standard shift times include 8am-4pm, 9am-5pm, and 10am-6pm
Strong communication and problem-solving skills and attention to detail
Familiarity with NYC public transportation or a willingness to learn

Nice To Haves

Experience working with youth in an educational or recreational setting

Responsibilities

Support day-to-day operations to ensure a seamless academic and student experience across all Pre-College programs and serve as the primary point of contact for all instructional support requests and inquiries
Staff the Front Office desk and maintain a clean, organized space, including branded signage and well-organized materials and desks, maintaining professional front desk etiquette in all interactions
Monitor and respond to instructor requests submitted through the Academic Support Kiosk (ASK), email, phone, and walk-ins, including print, technology, and general inquiries, and coordinate larger print jobs with the University’s Print Services Office
Proofread evaluation letters
In collaboration with the Assistant Director, coordinate the guest speaker process and communicate guest speaker policies and procedures to Instructors and TAs
Organize and distribute swag to guest speakers for online and on-campus engagements, ensuring adequate stock, tracking inventory, and submitting resupply requests as needed
Monitor conference room bookings for Instructor office hours via the online reservation portal and coordinate with the team to assign Campus Assistants as observers, in compliance with Protection of Minors Policy
At the direction of the Assistant Director, submit Facilities support tickets for classroom and building issues throughout the program
Assist with classroom logistics, technology access, and conduct classroom space and attendance checks with Instructional Support to ensure rooms meet program standard
Assist instructors in the classroom when they require additional assistance with in-class technologies
Coordinate the acquisition and organization of course materials by communicating with instructors to confirm supply needs, costs, and alignment with program budgets and University compliance
Perform outreach to internal and external vendors to secure materials, manage orders, and coordinate delivery logistics to ensure timely fulfillment
Maintain a centralized database to track print requests and inventory supply check-outs, returns, and replenishment across all courses
Upload and organize invoices, receipts, and purchase orders in Google Drive
Coordinate the pickup and distribution of packages
Partner with SPS Events and Central Facilities teams, catering services, and external vendors to support event logistics, technology needs, accessibility accommodations, and transportation of event materials
Support planning and execution of academic and community-building events, including Master Class Moments, Instructor Receptions, and Instructor Check-In, by ensuring seamless setup, execution, and breakdown
Capture and curate photos and stories highlighting the Pre-College student experience in New York City
Create and post engaging content for the Pre-College Instagram and other platforms, ensuring compliance with University media release policies
Support content planning and coordination across teams to promote events and community engagement
Serve as a primary field trip chaperone, ensuring student safety, attendance tracking, and adherence to University protocols
Communicate with instructors, TAs, and vendors regarding itineraries, transportation, and permissions, and serve as point of contact
Execute safety briefings and ensure all students and instructors are made aware of transportation safety and University field trip protocols, including compliance with Protection of Minors
Maintain and update the Emergency Kit inventory and ensure Field Trip Bags and Envelopes contain all required materials
In collaboration with the Assistant Director, assist in the coordination of field trip logistics, which includes bus reservations, supplies, entry fee payments, and the distribution, collection, and tracking of permission forms as needed
Track and report attendance and incidents during field trips by maintaining contact with program directors for updates and instructions
Performs other duties and projects as assigned or requested