Senior Onboarding Integration Engineer - Logis Billing & CAD

ESO•Austin, TX

62d

About The Position

The Senior Integration Engineer for Logis Billing and CAD will focus on creating effective integration solutions to support clients during the onboarding process. This position involves configuring our applications to align with client needs, collaborating with internal experts, and balancing technical, business and product considerations. The right candidate is a detail-oriented, proactive problem-solver who takes initiative and values delivering high-quality solutions. In this role, you'll be central to onboarding Billing and Dispatch software, ensuring that our systems integrate smoothly with client infrastructures. Key responsibilities include designing and implementing integration solutions, addressing technical issues, and coordinating with clients to tailor our offerings to meet their needs.

Requirements

Experience with integration platforms and understanding of APIs, web services, and cloud integrations.
Proficient in REST, SOAP, XML, JSON, and familiar with SQL, NoSQL, and ETL processes.
Effective problem-solving and communication skills, with the ability to work across teams.
Organized, able to manage multiple projects, and comfortable in a dynamic environment.
Adept at translating technical requirements into practical solutions for non-technical stakeholders.
Willingness to learn and adapt to changing demands.
Strong time management and attention to detail.
Proficient with windows based infrastructure, networking, firewalls and cloud infrastructure (Azure is a bonus).
Comfortable with deploying software to internal and customer environments.

Nice To Haves

Experience with technical implementation of Logis Billing and/or Dispatch software considered an asset.

Responsibilities

Work closely with clients to understand technical requirements and provide tailored integration solutions.
Design, develop, and manage APIs, middleware, and custom integration setups.
Troubleshoot and resolve any integration challenges as they arise.
Document integration processes and client-specific configurations.
Act as a technical resource for internal teams and the Onboarding Specialist who manages the project, providing guidance during the onboarding phase.
Identify potential risks in the integration process and proactively address roadblocks.
Develop new processes and recommend process improvements to ensure optimal level of customer satisfaction.
Support data conversions as required.
Meet or exceed productivity metrics while enhancing the customer experience.

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