Senior Officer

UOB • Phoenix, AZ

8d

About The Position

We are seeking a highly motivated and experienced Senior Officer to contribute to the efficient and effective operations within United Overseas Bank Ltd. This role involves a blend of operational excellence, client engagement, and adherence to regulatory standards, ensuring the smooth delivery of banking services.

Requirements

• Bachelor's degree in Business Administration, Finance, Economics, or a related field.
• Minimum of 3-5 years of experience in a banking or financial services environment, preferably in an operational role.
• Proven understanding of banking operations, products, and services.
• Familiarity with regulatory requirements and compliance standards within the financial industry.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication (written and verbal) and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and relevant banking software.
• Ability to work independently and as part of a team in a fast-paced environment.
• Demonstrated ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Execute and oversee daily operational tasks, ensuring accuracy, efficiency, and compliance with internal policies and external regulations.
• Process and verify various financial transactions, including but not limited to account opening, transfers, settlements, and loan applications.
• Provide exceptional customer service, addressing inquiries, resolving issues, and escalating complex matters to appropriate departments.
• Participate in the review and improvement of existing operational processes to enhance productivity and reduce risk.
• Prepare and analyze reports related to operational performance, compliance, and risk management.
• Assist in training and mentoring junior staff, sharing knowledge and best practices.
• Identify and mitigate potential operational risks, ensuring adherence to anti-money laundering (AML) and know-your-customer (KYC) guidelines.
• Collaborate with cross-functional teams to achieve departmental and organizational objectives.
• Maintain up-to-date knowledge of banking products, services, and regulatory changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees