Senior Officer, Wholesale Operational Readiness Center
About The Position
You will be part of the Wholesale Operational Readiness Centre ensuring seamless implementation of technology changes through effective Testing, Training and Documentation. Product verticals supported are Cash/ Payments/ Trade / Loans/ Channels Operations Centres. Your key responsibilities includes: Handle Manual/ Automated Test Execution (using TOSCA/ other Bank Approved tool) as per the UAT Plan in line with the test strategy and test plan Ensure all test scope and test cases are executed and fulfil the specified requirements within the agreed timeline Report defects discovered in UAT, attend defect calls and participate in defect management process and retest Review UAT test results and publish test metrics Ensure UAT artifacts and sign-offs are saved as the UAT audit trail Provide operational readiness support and conduct training on new system/ enhancement to impacted operations and/ or business users Provide post-implementation support to operations users
Requirements
- Bachelor’s degree preferably in Computer Science
- Entry level or experience preferably in financial institutions
- Experience in operations especially Swift standard in either Cash Management/ Trade Finance/ Loans/ Channels will be an added advantage
- Proficient computer skills or programming skills
- Experience in automation using tools like TOSCA, Selenium, Appium
- Strong analytical skills
- Good communication and interpersonal skills
- Able to work independently and in a team
- Motivated driven and can work under pressure and able to complete task given within the project timeline
- Have a strong organization belonging, team player and willing to share knowledge
- Positive attitude, willingness to learn and motivated to find solutions to the problem
Responsibilities
- Handle Manual/ Automated Test Execution (using TOSCA/ other Bank Approved tool) as per the UAT Plan in line with the test strategy and test plan
- Ensure all test scope and test cases are executed and fulfil the specified requirements within the agreed timeline
- Report defects discovered in UAT, attend defect calls and participate in defect management process and retest
- Review UAT test results and publish test metrics
- Ensure UAT artifacts and sign-offs are saved as the UAT audit trail
- Provide operational readiness support and conduct training on new system/ enhancement to impacted operations and/ or business users
- Provide post-implementation support to operations users
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
