Senior Office Assistant

Gundersen Health System • La Crosse, WI

2d

About The Position

The Senior Office Assistant is responsible for performing advanced clerical and administrative support for the management and staff of several departments or a division. Provides advanced administrative services for a division using a variety of computer systems and applications. Provides resolution of complex assignments/inquiries, manages follow-up activities to meet deadlines and completes special reports. Assists in divisional projects, events, or education sessions. Serves as a resource/mentor to departmental office assistants within the division.

Responsibilities

• Uses advanced functions of a variety of computer systems and applications to support the work of management and staff of several departments or a division.
• Independently researches, designs, formats, and prepares advanced reports, letters, correspondence, or documents.
• Creates, formats, and maintains spreadsheets to support the division's operations.
• Reviews and updates documents to keep information current and in proper format and grammar.
• Providing customer service to division and/or internal/external customers.
• May coordinate work of others within department or provide follow-up to staff within the organization to meet divisional goals.
• Performs high volume calendar management for division, coordinating schedules and maintaining a number of calendars within the division.
• Schedules appointments, meetings, and travel arrangements for management and staff of the division.
• Coordinates divisional projects, educational sessions, and event planning as determined by management of the division.
• Serves internal/external customers with complex requests by telephone, e-mail, and in person.
• Leads or manages workload, project follow-up, creates timelines, and adheres to deadline to complete divisional assignments or project work, which is often confidential, sensitive, or critical to achieving department or divisional outcomes.
• Views, documents, or prints from the patient's electronic health record to assist with coordination of patient care.
• Adheres to regular and predictable attendance.
• Performs other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed