Senior Occupancy Specialist

Beacon Communities•Buffalo, NY

18h•Onsite

About The Position

The Senior Occupancy Specialist interacts directly with prospective and current residents to achieve maximum occupancy. This role acts as the Company’s representative by conveying the benefits of the community and is responsible for the entire leasing process, from introduction to the actual occupancy of the resident. Beacon Communities LLC, founded in 2004, is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. The company currently owns and manages approximately 150 properties, including affordable housing, market rate housing, and mixed-income housing. Beacon's developments encompass new construction, historic adaptive reuse, and the renovation of existing housing. Beacon strives to make a difference in residents’ lives by building outstanding communities that contribute to the vitality of cities and towns, serving a diverse cross-section of society with care, consideration, and compassion.

Requirements

Associates degree or equivalent is required.
Certified Occupancy Specialist Designation required.
Four plus years sales/leasing experience or equivalent.
Depending on property needs, COS experience with Project Based Section 8, Section 236, Rent Supplement and 13A experience may be needed.
Strong math proficiency required.
Knowledge of subsidy regulations.
Proficient in Microsoft Office and Excel.
Highly motivated and able to work independently.
Ability to handle emergency situations and pressure due to complexity and time-sensitivity.
Excellent organizational and proofreading skills.
Attention to detail.
Strong interpersonal skills.
High energy.
Ability to be an active team member within the Company.
Teamwork (Beacon Core Competency)
Integrity/Ethics (Beacon Core Competency)
Dependability (Beacon Core Competency)
Customer Focus (Beacon Core Competency)
Adaptability/Flexibility (Beacon Core Competency)
Job Knowledge (COS Functional Job Competency)
Quality (COS Functional Job Competency)
Self Development (COS Functional Job Competency)
Personal Organization (COS Functional Job Competency)
Productivity (COS Functional Job Competency)
Computer Skills (COS Functional Job Competency)

Responsibilities

Provides leadership for the property on occupancy programs and services
Ensure effective working relationships with Area or Roving Occupancy Specialists, corporate staff and Property Management team.
Processes income certifications/recertifications for multiple affordable housing programs and updates Yardi database.
Processes monthly Section 8 Housing Assistance Payment Billing.
Processes and transmits TRACS (Tenant Rental Assistance Certification System).
Greets applicants and provides instruction and guidance to prospective residents during application process.
Coordinates leasing to include intakes, interviews, processing and preparation of applications, and their distribution.
Coordinates and maintains waiting list.
Prepares and maintains office and rental expense budgets.
Assists with rent collection efforts by mailing notices to delinquent residents.
Prepares lease packages and supplemental documents for new move-ins.
Conducts new resident orientation.
Special projects as assigned by property manager.
Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
Enforces and adheres to company policies, rules and regulations.
Works patiently, professionally and cooperatively with residents and staff to provide high quality customer service.
Preserves and respects resident and applicant confidentiality.

Benefits

Competitive compensation and comprehensive benefits that support a healthy life for you and your family.
Plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week.
HSA/FSA options are also available.
13 paid holidays per year.
Attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
401k program with a company match.
100% Company-Paid Life Insurance.
Affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
Access to an Employee Assistance Program (EAP).
Childcare & Eldercare Support.
Career Development and Advancement Opportunities.