Senior Network Technology Support

AT&T•Alpharetta, GA

53d•Onsite

About The Position

This position will only be located in the location(s) posted. No relocation is offered. AT&T will not hire any applicants for this position who require employer sponsorship now or in the future. Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it. What you’ll do: Works closely with project teams consisting of Design & Architecture, Planning, Project management teams and others on specific solution designs and implementations Provide network engineering support to maintain and upgrade the enterprise network infrastructure (Cisco IOS, NXOS, NDFC, etc.) Provide testing and ongoing sustainment of networking infrastructure environments Ensure strict adherence to change control methodologies, network configuration and compliance standards What you’ll need: As a Senior Network Technology Support, you will be responsible for network engineering support for the overall reliability and operations of ATTs Enterprise data centers. Performing lifecycle management functions to deliver platform enhancements that span multiple platforms and technology environments. Understanding the End- to-End service to support underlying technologies.

Requirements

3-5 years’ experience
3-5 years' experience in provisioning of network switches and routing devices, emphasis on Cisco configuration experience (NXOS, IOS, IOS-XR, etc.) in enterprise class data centers
Technical Career Pathway (TCP) role

Nice To Haves

Bachelor’s degree in Math, Science, Engineering, Computer Sciences or Operations preferred
Network Certifications such as Cisco Certified Internetworking Expert (CCIE), Cisco Certified Network Professional (CCNP) including Security preferred
Demonstrated experience (5+ years) network technologies including infrastructures (switching, routing, firewalls, VPN, WAN architectures, load-balancing and DNS, Wireless, VoIP, etc.)
Analytical and complex problem-solving skills; troubleshooting and root cause analysis for system-wide issues, including application issues, network issues and vulnerability mitigation
Proven ability to drive results in oneself and others; ability to manage time, resources and priorities; develop plans, work through adversity and consistently meet deadlines and produce effective results
Effective verbal and written communication skills; the ability to communicate effectively in all business relationships and various levels of management in a clear and direct manner
Strong interpersonal skills and teamwork traits
Adeptness in working in close cooperation with teammates; ability to build solid working relationships across functional boundaries
Capacity to work through difficult issues in an effective, pragmatic fashion and to negotiate with tact and persuasiveness; ability to foster strong vendor and partner relationships

Responsibilities

Works closely with project teams consisting of Design & Architecture, Planning, Project management teams and others on specific solution designs and implementations
Provide network engineering support to maintain and upgrade the enterprise network infrastructure (Cisco IOS, NXOS, NDFC, etc.)
Provide testing and ongoing sustainment of networking infrastructure environments
Ensure strict adherence to change control methodologies, network configuration and compliance standards
responsible for network engineering support for the overall reliability and operations of ATTs Enterprise data centers
Performing lifecycle management functions to deliver platform enhancements that span multiple platforms and technology environments
Understanding the End- to-End service to support underlying technologies

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone