Lead Network Technology Support

AT&T•Alpharetta, GA

1d•Onsite

About The Position

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. AT&T will not hire any applicants for this position who require employer sponsorship now or in the future. Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team delivers innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it. As a Lead Network Technology support, the ideal candidate will be part of the Mobility IP Ops Lifecycle team who provides fault and performance monitoring for all Mobility Layer 3, Load Balancers, Text Messaging (SMS), Mult-Media-Messaging (MMS), Mission Critical Push-To-Talk (MCPTT), Location Based Services (LBS), Over-The-Air Activations (OTA), Evolved Packet Core (EPC) Core NEO consumer LTE, Enterprise EPC LTE, FirstNet EPC LTE, Cricket EPC LTE, 5G EPC consumer, 5G EPC FirstNet, and Standalone 5G EPC network.

Requirements

5 – 8 years of related experience
3-5 years’ experience in similar enterprise environment
Mobility Network troubleshooting, maintenance, implementations
Strong troubleshooting skills
Knowledge of mobility architecture
Excellent working knowledge of Cisco IOS, NX0S, Junos, F5 BIGIP (LTM/GTM) and F5VvE BIGIP.
A foundational understanding of SDN networks understanding concepts of Virtual NFS, Juniper Contrail, and spine/leaf architecture
Technical writing skills

Nice To Haves

Bachelor’s degree or equivalent related network experience
Knowledge of Network Planning, Engineering, Construction and Mobility architecture
Knowledge of cloud applications/networks, including OpenStack, VMware, Azure and Kubernetes
Scripting knowledge such as Ansible and Python
Certifications desired but not necessary (CCNA, CCNP, JCNIA, JCNIP)

Responsibilities

fault and performance monitoring for all Mobility Layer 3
fault and performance monitoring for Load Balancers
fault and performance monitoring for Text Messaging (SMS)
fault and performance monitoring for Mult-Media-Messaging (MMS)
fault and performance monitoring for Mission Critical Push-To-Talk (MCPTT)
fault and performance monitoring for Location Based Services (LBS)
fault and performance monitoring for Over-The-Air Activations (OTA)
fault and performance monitoring for Evolved Packet Core (EPC) Core NEO consumer LTE, Enterprise EPC LTE, FirstNet EPC LTE, Cricket EPC LTE, 5G EPC consumer, 5G EPC FirstNet, and Standalone 5G EPC network

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone