Senior Network Implementation Repair Engineer

Lumen Technologies

1d • Remote

About The Position

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
• End to end project management for various projects involving the maintenance and repair of OSP fiber facilities.
• Oversee the repair process from temporary to permanent completion and ensure that the repairs meet the quality, budget, and timelines expected.
• Build relationships, manage, and supervise engineering vendors, construction contractors, various trade workers, and project managers.
• Effective workload balancing among resources to maintain schedules.
• Effectively manage the quality and completion of work by all vendors through inspecting, identifying, and correcting any issues.
• Field interface for all repair engineering or construction.
• Report on the progress of all repair projects and update key stakeholders and applicable systems.
• Creating MOPs for all maintenance activities on the fiber network.
• Act as an escalation point for less tenured team members
• Multi-discipline expertise and responsibility for isolating and restoring complex network impairments.
• Must have the ability to work after normal business hours and/or perform shift work as needed to perform needs of the business.
Location
This is a work from home position within the U.S.

Requirements

• Bachelor’s degree or equivalent education with 2-3 years of relevant experience.
• Minimum of 5 years of experience in telecommunication network engineering, construction, maintenance, and repair environments.
• Possesses project management and coordination skills, as well as strong technical, analytical, problem-solving, and communication skills.
• Knowledgeable and able to work in appropriate systems, such as CAD, GIS, and Microsoft Office.
• Ability to organize and manage multiple priorities under tight deadlines.
• Ability to build relationships with cross functional partner departments, vendors, and developers.
• Fluent on current approved products and technology.

Responsibilities

• Repair and maintain the network according to Lumen's objectives, standards, and specifications.
• Apply in-depth knowledge of the network and networking protocols along with excellent communication skills to perform in-depth troubleshooting.
• Supports the Outside Plant (OSP) fiber network by performing on-call duties, network troubleshooting, maintenance, repairs and analyzes complex network issues to provide short-term and/or long-term resolution plans.
• Manage and review the creation and receipt of engineering drawings, plans, specifications, contracts, and permits.
• Coordinate and communicate with internal and external parties including customers, vendors, contractors, regulators, and utility companies.
• Ensure compliance with all applicable codes, regulations, policies, and procedures for the network projects.
• Be able to perform network audit activities, be able to read As-builts and maintain the 3GIS database ensuring records are accurate at all times to maintain the integrity of our network.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level