Senior Network Engineer (Multiple Positions) – Bethesda, MD

Careers at Marriott•Bethesda, MD

About The Position

DUTIES: Design & implement efficient & optimal networks, incl: LANs, WANs, Internet, intranets, software defined networks, & other data communications systems. Development & management of network products & services, as well as supporting local property LAN services worldwide. Lead cross team relationships & partners w/ all business disciplines, other MI teams, outsourcing vendors, & external suppliers to define & implement network roadmap, building & enforcing standards defined in it. Define & support service delivery & operational support standards for our Property Networks, partner w/ global technology peer teams to meet service level requirements & resolve service delivery issues across portfolio. Ensure overall requirements by customers & peer delivery & operations groups are met. Provide senior tech engagement for all phases of infrastructure lifecycle from ideation through execution, & ongoing management & support of end-to-end network servicing all Property Network systems. Develop & execute new initiatives to simplify, standardize, optimize, & automate network designs, tooling, & operations to reduce implementation cycle times, eliminate service downtime, optimize performance, & ensure that all security & compliance requirements are fully governed. Develop complex global distributed infrastructure solutions. Provide program management assistance & contribute input to help manage project schedules, risks, & costs. Manage products & solutions, incl: design, low level engineering, & delivery of new hardware systems for applications. Define & implement an operational Recovery Time Objective (RTO) & Recovery Point Objective (RPO) strategy for assigned Infrastructure areas. Establish cross team level relationships & partnering w/ all Business disciplines & other MI teams to define IT network services, meet service level requirements & serve as an escalation point to resolve issues. Foster an environment of continuous improvement & structured processes & procedures that support a zero-fault culture. Deliver tech support to meet defined service levels that are benchmarked against industry standards & metrics. Monitor area usage/demand of services provided by either internal organization or outsources partners to ensure that shared services actual expenditures are in line w/ planned spending. Track actual utilization of services & products, incl: reporting of supplier performance, in meeting business service expectations & service levels. Ensure key technology management processes are effectively managed incl: governance, operations, planning, & change management. Define requirements, strategy, solutions, & standards for Property. Network infrastructure to meet business needs & adhere w/ enterprise architecture & security standards. Approve & oversee projects to implement & maintain services. Partner on all aspects of technology lifecycle incl: requirements, product & services management, planning, procurement, installation, support & retirement in conjunction w/ other Infrastructure VPs, Enterprise Architecture, & business planning teams. Continuously improve operations processes, Develop & present best practices, tech concepts & technologies for innovative solutions.

Requirements

Bachelor’s degree or foreign equivalent degree in Computer Science, Software Engineering, Information Technology, or in a closely related field followed by 7 years of progressively responsible professional experience with Network Engineering.
5 years’ experience in an IT infrastructure support role.
5 years’ experience with implementation of WAN, LAN, and datacenter networks with a focus on mission-critical, customer-facing applications and services.
5 years’ experience in firewall (Cisco, Juniper, Fortinet and Watchguard) management tool such as Firemon, security support, DNS, NTP, Network Tools & Management.
5 years’ experience with common routing protocols (e.g., OSPF, BGP), IPv6, VPN, etc. across a global distributed network.
5 years’ hands-on experience with common routing and switching platforms (Cisco, Juniper, HP/Aruba etc.).
5 years’ experience in WAN and campus LAN support.
5 years’ experience with legacy networking routing protocols and the interaction with cloud interconnects.
5 years’ experience with network load balancers, WAN optimizers, and Network virtualization.
5 years’ experience in delivering written documents detailing network solutions and diagrams.

Responsibilities

Design & implement efficient & optimal networks, incl: LANs, WANs, Internet, intranets, software defined networks, & other data communications systems.
Development & management of network products & services, as well as supporting local property LAN services worldwide.
Lead cross team relationships & partners w/ all business disciplines, other MI teams, outsourcing vendors, & external suppliers to define & implement network roadmap, building & enforcing standards defined in it.
Define & support service delivery & operational support standards for our Property Networks, partner w/ global technology peer teams to meet service level requirements & resolve service delivery issues across portfolio.
Ensure overall requirements by customers & peer delivery & operations groups are met.
Provide senior tech engagement for all phases of infrastructure lifecycle from ideation through execution, & ongoing management & support of end-to-end network servicing all Property Network systems.
Develop & execute new initiatives to simplify, standardize, optimize, & automate network designs, tooling, & operations to reduce implementation cycle times, eliminate service downtime, optimize performance, & ensure that all security & compliance requirements are fully governed.
Develop complex global distributed infrastructure solutions.
Provide program management assistance & contribute input to help manage project schedules, risks, & costs.
Manage products & solutions, incl: design, low level engineering, & delivery of new hardware systems for applications.
Define & implement an operational Recovery Time Objective (RTO) & Recovery Point Objective (RPO) strategy for assigned Infrastructure areas.
Establish cross team level relationships & partnering w/ all Business disciplines & other MI teams to define IT network services, meet service level requirements & serve as an escalation point to resolve issues.
Foster an environment of continuous improvement & structured processes & procedures that support a zero-fault culture.
Deliver tech support to meet defined service levels that are benchmarked against industry standards & metrics.
Monitor area usage/demand of services provided by either internal organization or outsources partners to ensure that shared services actual expenditures are in line w/ planned spending.
Track actual utilization of services & products, incl: reporting of supplier performance, in meeting business service expectations & service levels.
Ensure key technology management processes are effectively managed incl: governance, operations, planning, & change management. Define requirements, strategy, solutions, & standards for Property.
Network infrastructure to meet business needs & adhere w/ enterprise architecture & security standards.
Approve & oversee projects to implement & maintain services. Partner on all aspects of technology lifecycle incl: requirements, product & services management, planning, procurement, installation, support & retirement in conjunction w/ other Infrastructure VPs, Enterprise Architecture, & business planning teams.
Continuously improve operations processes, Develop & present best practices, tech concepts & technologies for innovative solutions.