Senior Manager, Revenue Optimization - Bethesda, MD

Dufry Careers•Baltimore, MD

About The Position

Purpose: The Manager, Revenue Optimization is responsible for developing and executing programs and performing analysis associated with the Revenue Optimization category of the enterprise Operational Performance Management Program. This position is responsible for performance improvement objectives related to pricing and other revenue optimization areas for assigned categories, concepts, or business units. Essential Functions: In the Data Governance program, assists in maintaining the product hierarchy used for pricing and sales mix analysis to include maintaining all product dimensions and attributes necessary to facilitate the pricing process, sales mix analyses and related revenue KPIs (Average Transaction Value) for assigned categories, concepts or business units Assists in the implementation of the systems responsible for pricing and menu optimization and performance management of related KPIs Serves as the pricing and sales mix expert of internal and external factors contributing to changes in prices, sales mix and related KPIs for assigned categories, concepts or business units; conducts or oversees pricing analyses, sales mix and related KPIs for performance management for assigned categories, concepts, or business units Participates in the implementation or execution of Revenue Optimization projects to improve revenue, related KPIs and the pricing and menu optimization processes for assigned categories, concepts or business units Regularly submits pricing submissions/audits to Landlords on behalf of local operations; corresponds with Landlords regarding pricing submissions/audits or the centralized pricing process Presents results of projects assigned and other analysis as required to departmental leadership or alongside departmental leadership to internal/external stakeholders

Requirements

The combination of education and professional experience must exceed 5 years
Requires 2 years of experience leading a team of professionals engaged in developing and executing revenue optimization programs.
Requires 5 years of experience engaged in developing and delivering revenue optimization programs.
A bachelor’s degree in a program related to the functional area can count for 3 of the six-year requirement
3-5 years of Hospitality, F&B and/or Retail experience
Training that leads to an in-depth understanding of revenue optimization and business analysis
Training that leads to a detailed knowledge of restaurants and retail pricing practices, menu/assortment selection process, related KPIs and KPI improvement methods
Business acumen and also has the mindset required to understand the long-term implications of revenue optimization planning and to advance the organizations goals
Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances
Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals

Responsibilities

Assists in maintaining the product hierarchy used for pricing and sales mix analysis
Assists in the implementation of the systems responsible for pricing and menu optimization and performance management of related KPIs
Serves as the pricing and sales mix expert of internal and external factors contributing to changes in prices, sales mix and related KPIs
Participates in the implementation or execution of Revenue Optimization projects to improve revenue, related KPIs and the pricing and menu optimization processes
Regularly submits pricing submissions/audits to Landlords on behalf of local operations
Presents results of projects assigned and other analysis as required to departmental leadership or alongside departmental leadership to internal/external stakeholders