Senior National Client Executive / Associate Vice President
About The Position
Sodexo Live! is seeking a Senior National Client Executive (NCE) / Associate Vice President for our Airport Lounge Business Segment at Hartsfield-Jackson International Airport (ATL). The NCE will oversee the day-to-day business operations of lounge business and on-going client relationships. Responsibilities will focus on managing high-volume complementary lounges within ATL, leading salaried and hourly team members in the execution of exceptional business standards on operations, talent, and financial performance. Instilling an appropriate blend of strategic client partnership, and Sodexo vision – mission culture. Providing transparent business philosophies and practices, while creating strong morale and productivity.
Requirements
- Prior executive-level, high-volume food and beverage operations experience
- Strong P&L background
- Present with design development and project management experience
- Proven track record providing the highest levels of customer service satisfaction
- Drive solutions that optimize the current business portfolio
- The ability to lead large teams and communicate at all levels within the organization
- Excellent communication and presentation skills
- Minimum Education Requirement - Bachelor's Degree or equivalent experienceMinimum
- Management Experience - 10 yearsMinimum
- Functional Experience - 10 years of multi-unit, support, or strategic leadership experience.
Nice To Haves
- Experience with airport or airline lounges, hotel or cruise ship F&B preferred
- Passion for elevating guest expectations
Responsibilities
- Blend brand vision and client expectations and translate to successes
- Develop exceptional client relations and ensure the facility's product offerings/solutions align with client needs
- Ensure the organization's brand reputation
- Lead and motivate the management team
- Manage P&L
- Inspire strategic direction
- Oversee high-level food and beverage services
- Manage multiple locations
- Manage all new build-out programs
- Manage operational compliance standards
- Lead a very large team that includes salaried managers and frontline staff (600-700)
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Number of Employees
251-500 employees
