Senior Monitoring Services Technician

SGS • Carson, CA

31d • $23 - $25 • Onsite

About The Position

Our Carson, CA laboratory is looking for a Senior Monitoring Services Technician to join their Pump/Rental team! The Monitoring Services Technician’s primary responsibilities are to receive and route packages to appropriate department, ensure samples, equipment, paperwork, etc. are placed into proper workflow, sign in returned equipment, assemble, maintain and calibrate equipment, to fill client orders.

Requirements

• High School Diploma (Required)
• Proficient English language skills (Required)
• Strong attention to detail (Required)
• Basic reasoning and mathematical skills (Required)
• Basic computer skills (Required)
• Ability to lift/carry/push or pull upwards of 30 lbs, constantly (Required)

Nice To Haves

• Diploma and 1-2 years of general work experience (Preferred)

Responsibilities

• Routes incoming packages to appropriate department.
• Opens packages and signs in returned equipment.
• Performs cosmetic equipment maintenance.
• Prepares accessories (tubing, client facing documentation, media bags, etc).
• Performs inventory counts, ensuring proper levels at all times.
• Perform light equipment maintenance.
• Assembles, inspects, tests, and/or calibrates all items needed to fill client orders, per LIMS order summary.
• Calibrates equipment and/or checks equipment calibrations.
• Performs Quality Control checks of routine client orders.
• Works with internal departments to fill client orders.
• Ships client orders using vendor software platforms (UPS, FedEX and DHL).
• Adheres to SOPs, ensuring proper procedures are followed consistently.
• Maintains all required documentation with accuracy and clarity.
• Provides exceptional customer service both internal and external clients.
• Assists with error tracking, continuous improvement process, preventative and corrective action processes.
• Investigates client reported equipment malfunctions and other feedback, providing root cause to supervisor and team lead as applicable.

Benefits

• Participation in the Company’s benefit programs coincident or following the first of the month in which you are hired.
• Immediate eligibility to participate in the Company’s 401K Retirement Plan
• Paid vacation
• Four (4) floating holidays annually
• Seven (7) company observed holidays paid
• Sick time accrual

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED