Senior Membership Analyst

American Nurses Association ANA • Silver Spring, MD

2d • Hybrid

About The Position

The American Nurses Enterprise (ANE) is seeking to hire a Senior Membership Analyst The Senior Membership Analyst is responsible for analyzing data to identify trends, insights, and opportunities that drive member engagement and retention. The role combines data analysis, business intelligence, and strategic thinking to help shape member engagement and the overall membership experience. Join the American Nurses Enterprise (ANE) and be part of the team building a healthy world through The Power of Nurses™. Our goals are to (1) Elevate the Profession of Nursing Globally (2) Evolve the Practice of Nursing to Improve Health, Health Care, and Health Equity and (3) Ensure the Professional Success of Nurses. Our core values: Trusted, Inclusive, Innovative and Empowered guide everything we do. We are committed to creating a supportive and dynamic workplace where employees can thrive. We understand the importance of work-life balance and offer flexible work arrangements and generous paid time off. Our modern office spaces are designed to foster collaboration and creativity. The collaborative culture and supportive team environment make ANE a great place to grow your career.

Requirements

• Bachelor’s degree in marketing or business
• 5+ years of related work experience, with increasing responsibility over time
• Demonstrable professional experience transforming and analyzing complex digital data sets to drive actionable recommendations
• Proficient in data forecasting and modeling, A/B and multivariant testing techniques and best practices
• Strong project management skills
• Proficiency in SQL, Excel, Smartsheet, as well as other data visualization tools
• Experience with CRM and membership databases
• Strong analytical and critical-thinking skills
• Excellent attention to detail and accuracy
• Effective Communication and presentation skills
• Ability to manage multiple projects and deadlines
• Collaborative mindset with a focus on continuous improvement
• Excellent facilitation, negotiation, and consensus building abilities
• A self-starter, able to take high level direction and execute tasks with minimal guidance

Nice To Haves

• Preferred advanced certificate or degree in analytics, digital marketing, or database management
• Knowledge of statistical analysis tools is a plus

Responsibilities

• Collect, clean, and analyze membership and engagement data
• Develop dashboards and reports to track key performance indicators (KPIs) such as member growth, retention, churn, satisfaction and engagement
• Identify data-driven insights and communicate findings to cross-functional teams
• Analyze membership behavior and segmentation to identify opportunities for better engagement, influencing member engagement strategies that the member engagement team is developing
• Support member engagement and member marketing activities with campaign targeting, A/B testing and performance tracking
• Monitor and evaluate the impact of member engagement activities and recommend improvements
• Work closely with member engagement and data governance team to align analytics with organizational goals

Benefits

• An opportunity to help transform a 129-year-old organization to meet the future needs and demands within Health Care.
• Commitment to Diversity, Equity, Accessibility, and Belonging (DEIAB)
• Continuously innovating through creative and strategic initiatives.
• Exceptional benefits including but not limited to 401K retirement contributions of up to 7%, generous PTO which includes the week-off between Dec 25 and Jan 1, in addition to Personal Days-off, 11 paid Holidays, excellent health/medical benefits, and much more.
• Commitment to your career development and advancement through ANE learning and development programs (internally and externally).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees