About The Position

The Senior Medical Assistant (MA-C) provides support and clinic coordination of multiple patient care services, exercising independence in the planning and accomplishment of a wide spectrum of clinical and administrative duties. As a member of the physician practice team, this position acts as a professional liaison with patients, families, and other departments. Excellent communication and problem-solving skills around patient care and clinic matters are vital. Exceptional compassion, sensitivity, and emotional stability are necessary. Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • Graduate of certified medical assistant program
  • Upon hire: Washington Medical Assistant Certification
  • Upon hire: National Provider BLS - American Heart Association
  • 1 year of Medical Assistant experience in a healthcare setting required (i.e. physician’s office, scheduler, etc.)

Nice To Haves

  • Associate's Degree --or-- Equivalent from a two-year college or technical school with emphasis in Health Care
  • Experienced in obtaining insurance verifications, referrals and authorizations
  • Experience with Epic

Responsibilities

  • obtaining and documenting patients’ vital signs and other relevant clinical information
  • preparing and maintaining the patient's medical record
  • supporting the coordination of the patient’s care throughout the organization
  • triaging and responding to phone calls and other channels of communication
  • scheduling patients
  • handling medication prescriptions and refills
  • acquiring insurance verifications, referrals and authorizations
  • being a supportive colleague with other members of the healthcare team

Benefits

  • Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
  • We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
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