Senior Media Operations Manager

Mogul & Co. • Chicago, IL

1d • Hybrid

About The Position

Media Mogul is seeking a Senior Media Operations Manager to join our growing team. This hybrid position is based in Chicago or New York (preferred). As a Senior Media Operations Manager, you’ll play a pivotal role in the strategic planning, day-to-day management, and performance of client media campaigns across a variety of industries. Reporting to the VP of Media, you’ll serve as a key partner in driving campaign success — taking ownership of major workstreams, managing day-to-day execution, and ensuring that campaigns deliver on client objectives. This is a highly hands-on role where you’ll work directly in the platforms — trafficking, monitoring, and optimizing campaigns — while also contributing to broader media strategies, insights, and client communications. You’ll collaborate closely with Data Analytics & Product, Business Development, Media Operations, and Finance to ensure every campaign runs smoothly and meets performance goals. The ideal candidate is equal parts strategic and tactical: someone who thrives in the details, takes initiative, and can confidently support both internal teams and clients with thoughtful, data-informed recommendations.

Requirements

• 4+ years in digital/traditional media or agency account management
• Bachelor’s degree Marketing or related field required
• A proactive, visionary leader who drives strategy, inspires teams, and ensures campaigns deliver measurable impact.
• Comfortable taking calculated risks, challenging the status quo, and pivoting quickly to capitalize on new opportunities.
• Leads by example—guides and mentors team members, providing strategic input while remaining hands-on in campaign planning, execution, and optimization.
• Demonstrates the ability to translate client business objectives into actionable, results-driven media strategies.
• Highly data-driven with a deep understanding of campaign performance, KPIs, and optimization levers.
• Strong analytical and problem-solving abilities, with experience interpreting complex datasets to inform strategy and decision-making.
• Experienced in media planning, buying, and performance reporting, with the ability to recommend actionable insights and improvements.
• Exceptional communicator and relationship-builder, able to influence and collaborate with clients, internal stakeholders, and cross-functional teams at all levels.
• Skilled at managing multiple accounts, priorities, and deliverables, ensuring alignment with strategic objectives and timelines.
• Proactive, confident, and adaptable; thrives in a fast-paced, dynamic agency environment while maintaining a positive “can-do” attitude.
• Comfortable navigating ambiguity and shifting priorities, with the ability to anticipate client needs and respond with strategic solutions.
• Passionate about media, advertising, and industry innovation, and staying ahead of trends to deliver competitive advantage for clients.
• Experienced in supporting new business initiatives, contributing to pitches, proposals, and identifying opportunities for account growth and expansion.
• Hands-on experience with social media ad platforms, programmatic DSPs, media management systems, and other industry tools.
• Proficient in campaign tracking, pixel implementation, creative trafficking, and cross-channel optimization.
• Skilled in performance measurement and reporting across digital and traditional channels, including programmatic, search, social, video, CTV, native, DOOH, and more.
• Strong working knowledge of project management and collaboration tools (e.g., Asana).
• Demonstrates operational excellence while balancing strategic oversight and hands-on execution.

Nice To Haves

• Certifications such as TTD, Meta Blueprint and Google Ads is a plus

Responsibilities

• Partner with the Media Supervisor to develop and lead campaign strategy, execution, and optimization across all digital and traditional channels.
• Serve as the primary point of contact for day-to-day client and vendor communication, driving alignment on goals, strategy, pacing, and performance.
• Partner with Data Analytics and Business Development teams to recommend media opportunities for current clients, leverage analytics capabilities, identify client growth opportunities, and ensure seamless project delivery.
• Oversee and manage campaign builds, trafficking, optimizations, and performance analysis to ensure flawless execution and delivery against KPIs.
• Lead the implementation and management of company tools and other media management systems to maintain data accuracy and workflow efficiency.
• Provide ongoing campaign reporting and measurement across online and offline channels, ensuring consistency, accuracy, and actionable insights.
• Maintain key performance metrics and deliver timely, data-driven recommendations to enhance campaign results.
• Make strategic optimization decisions and own campaign direction based on performance data and client business objectives.
• Lead client presentations and internal documentation showcasing strategy, performance, and key learnings.
• Lead vendor negotiations and establish strategic partnerships to maximize campaign budgets and media value.
• Instill best practices and help identify opportunities to enhance current processes and tools.
• Drive innovation in media planning and buying practices, taking calculated risks to uncover new opportunities while inspiring and guiding team members toward excellence.
• Leverage expert-level proficiency across major media platforms including Programmatic DSPs, Google Analytics, Social (Facebook/Instagram, TikTok, etc.), Search (Google Ads/Bing), Video (YouTube), Connected TV, Digital Out-of-Home (Vistar/AdQuick), and 3rd party ad servers to drive campaign performance.
• Perform additional responsibilities as assigned to support team and client objectives.

Benefits

• Comprehensive medical, vision, dental, life, HSA, and disability benefits from day one of employment
• Wellbeing programs include, but are not limited to primary care support, mental health services, pet wellness, and behavioral health
• Unlimited PTO
• Paid parental leave
• 401(k) retirement plan
• Company bonuses or sales commissions
• Equity compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level