The Sr. Marketing Manager, Loyalty and Direct Marketing, will play a critical role in enhancing customer retention, engagement, and lifetime value through data-driven marketing strategies across email, SMS, direct mail, and CRM-driven campaigns. This position requires a seasoned professional with a deep understanding of loyalty programs, marketing strategies, and consumer behavior. Reporting to the Marketing Director of Brand, Loyalty, Direct Marketing and Promotions, you will collaborate cross-functionally to design and execute programs that optimize loyalty program performance, personalize customer communications, and drive revenue growth. You will be responsible for the overall project management of all loyalty program and direct marketing initiatives, leading internal and external teams – maintaining deadlines, escalating issues to the Director appropriately, communicating status and needs clearly across teams, and ensuring marketing strategies and communication support AutoZone’s business goals, meet all legal requirements, and are delivered on time and within budget. In this role, you will help develop the annual marketing plan and have direct visibility to top leadership. Additionally, you will have direct interaction with Marketing and E-Commerce Vice Presidents and Senior Vice President. This individual may at times also lead large-scale presentations.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed