Senior Managing Consultant, Services Business Development – Retail

Mastercard • Chicago, IL

57d

About The Position

Be part of a team that brings the best of Mastercard to our customers. The Services team and solutions fuel growth for Retail partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Business Experimentation, Personalization, Market Insights, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies. As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales management experience, exceptional analytical and problem-solving skills, comfort in navigating complex sales processes (including responses to RFPs) and the ability to form and manage successful lasting client relationships. As Senior Managing Consultant in Retail, you will be instrumental in driving the growth of our Retail segment in the United States. You will be responsible for managing several strategic client relationships as well as initiating contact with potential new customers to generate qualify leads and promoting and services to drive sales. You will manage a portfolio of customers – growing the relationship with Mastercard’s products and services and extending our revenue relationships over time.

Requirements

• Bachelor’s degree in business administration, Commerce, Economics, Finance, Marketing, Management, Systems Engineering or related field.
• Demonstrated excellence and career development in a B2B consultative sales role.
• Expertise in selling with Retailers, including a strong network of existing Retail client relationships.
• Proven self-starter with record of success in team-oriented environment.B2B Sales experience preferably in data/analytics/insights, personalization, loyalty or professional services.
• Demonstrated experience in selling solutions to c-level clients.
• Exceptional relationship management skills, fostering long-term partnerships with clients.
• Strong communication and persuasion skills, both written and oral.
• Strong analytical and problem-solving skills, enabling you to tackle complex challenges
• Experience managing projects and teams, showcasing your leadership abilities.
• Technical fluency, comfortably navigating technology solutions and confidently discussing industry trends.
• Proven attitude for developing an understanding of complex technical products.
• Ability to influence internal and external stakeholders across markets and divisions.
• High level of energy, drive, enthusiasm, initiative, and commitment.
• Outstanding multitasking abilities in a fast-paced, deadline-driven environment.

Nice To Haves

• An MBA or relevant post-graduate degree is preferred.

Responsibilities

• Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.
• Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads, building upon your existing network of relationships in Retail.
• Have a customer first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies.
• Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients.
• Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.
• Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience.
• Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements.
• Support project / customer success teams in problem-solving efforts and structuring project workplans.
• Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations.
• Coach and provide valuable feedback to team members, fostering their professional growth.
• Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization.

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees