Senior Manager

CapgeminiChicago, IL
Hybrid

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. This role involves monitoring and overseeing the analysis, design, development, testing, and implementation of customized business systems software applications for multiple projects. The Senior Manager will direct daily operations of the department, including analyzing workflow, establishing priorities, developing standards, and setting deadlines. They will also coordinate workload and task assignments, prepare and review operational and project progress reports, define service level agreements, maintain client relationships, collaborate on risk analysis and client interface (including budgetary and quality assurance), and select, monitor, and interface with offshore software development teams, ensuring quality control and compliance with delivery schedules throughout the project life cycle. Adherence to quality standards and review of project deliverables are also key responsibilities.

Requirements

  • Master's or equivalent in Computer Science, Engineering (any), Math, Business, Technology (any), or related, and 3 years of experience in Information Technology (IT)/engineering or IT-related consulting/business.
  • In the alternative, a Bachelor's or equivalent in Computer Science, Engineering (any), Math, Business, Technology (any), or related, plus 7 years of progressively responsible experience in the above-stated occupations.
  • 3 years of IT project/team management or technical leadership experience.
  • 1 year of experience in any 4 tools/technologies across the following categories with at least 2 from one category: Programming Languages and Web Technologies; Development Frameworks and Tools; Databases; Data Management; Cloud Services & DevOps; Networking; Enterprise Software and Business Applications; Testing & QA Tools; Security & Compliance Tools; Integration Services; Project Management Methodologies & Tools; Embedded Systems & Hardware Programming; Hardware Interfaces & Components; Circuit, RF, and Thermal Design; Robotics & Automation; Virtual Validation & Prototyping; CAD & Mechanical Design; EDA / Signal Integrity / Simulation; Configuration & System Utilities; Business & Integration Platforms; UI/UX; Mobile Development.

Responsibilities

  • Monitor and oversee the analysis, design, development, testing, and implementation of customized business systems software applications for multiple projects.
  • Review project plans to formulate and implement project activity.
  • Direct daily operations of the department, including analyzing workflow, establishing priorities, developing standards, and setting deadlines.
  • Coordinate workload and task assignments.
  • Prepare and review operational reports and project progress reports.
  • Define service level agreements for the applications within the projects and devise plans based on the business criticality.
  • Maintain client relationships and meet regularly with Senior Management.
  • Collaborate with superiors in conducting risk analysis and client interface, which includes budgetary and quality assurance.
  • Select, monitor, and interface with offshore software development teams, including managing quality control and compliance with the delivery schedule for the entire project life cycle.
  • Ensure adherence to quality standards and review project deliverables.

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility
  • Variable compensation, bonus, or commission (eligible for)
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