KAUBOI at The REMI Hotel - Senior Manager

KAUBOI at The REMI Hotel•Scottsdale, AZ

10d•$90 - $100

About The Position

Our Mission To build relationships within our community by serving them with passion in a hospitable environment while providing food that is honest, consistent and fresh. What Makes Us Unique You would be joining a team of true restaurant hospitality professionals who are driven by quality, consistency and integrity with everything we do. We provide a positive, professional environment and constantly drive towards excellence. We value each individual team member and take a personalized approach to their growth. These same philosophies are carried through with our guests, vendors and everyone who we interact with. Our Concept KAUBOI - A Japanese grill where eastern influence meets the modern west. Here, traditional hibachi-grilled meats, fresh sushi and fine Japanese whiskeys bring bold flavor to a truly captivating indoor-outdoor space. Located on Level 3 at the REMI Hotel, the relaxed, club-like vibe invites guests to linger and indulge, in an atmosphere quite unlike anything else in Scottsdale. What We Expect: Restaurant Operations Oversight Execute and maintain quality and consistency of food and service with full adherence to standards; to acquire and protect restaurant sales - act with a sense of urgency, be friendly, professional, and engaged. Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service Understand the market and surrounding areas (i.e. restaurants, businesses, hotels) Regularly measure and evaluate service through company service audits, and leveraging guest/employee feedback Maintain the highest level of safety, security, sanitation, and cleanliness of facility Look for and take action regarding Repairs & Maintenance Must understand how to use basic computer applications and POS systems Drive all standards in day-to-day operations "Inspire, Inspect, and Inform" restaurant personnel on a daily basis Senior Management Be a resource and leader to the management team to develop people and manage systems. Assist and support managers with work assignments. Develop hourly staff positions within the restaurant, assist with conducting quarterly restaurant staff evaluations. Hire great talent and terminate any member of the staff on an as needed basis. Develop plans for continuous improvement in the restaurant's service levels. Assist with ideas for PR, Marketing, and Sales Building efforts/tactics for both the restaurant and the food operations at the REMI Hotel. Must firmly confront poor performance while also recognizing and rewarding good performance. Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs. Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills. Implement efficient and productive systems/processes in all departments (staffing levels, etc.). Must be compliant with all Arizona State labor/hiring laws, Department of Health standards, and OSHA standards. Financial and P&L Adherence Understand and take action with financial responsibilities (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs). Accurately process and submit payroll. Execute and coach timely use of waste sheets and labor proforma. Ensure cash, credit, and other receipts by following company cash handling/reconciliation procedures are followed. Work towards the development plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity. Seek better efficiency and productivity. Take accountability for costs and budgets and assist other managers with theirs.

Requirements

Minimum of 2 years of Senior Manager or Assistant General Manager experience in a service-oriented position within a fine dining restaurant.
Strong customer service skills, with the ability to provide personalized recommendations to guests.
Strong organizational and time management skills with a particular attention to detail.
Must be available to wore irregular hours, shifts, weekends, special events, weekends and holidays.
Strong food and beverage knowledge.

Responsibilities

Restaurant Operations Oversight
Execute and maintain quality and consistency of food and service with full adherence to standards; to acquire and protect restaurant sales - act with a sense of urgency, be friendly, professional, and engaged.
Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)
Regularly measure and evaluate service through company service audits, and leveraging guest/employee feedback
Maintain the highest level of safety, security, sanitation, and cleanliness of facility
Look for and take action regarding Repairs & Maintenance
Must understand how to use basic computer applications and POS systems
Drive all standards in day-to-day operations
"Inspire, Inspect, and Inform" restaurant personnel on a daily basis
Be a resource and leader to the management team to develop people and manage systems.
Assist and support managers with work assignments.
Develop hourly staff positions within the restaurant, assist with conducting quarterly restaurant staff evaluations.
Hire great talent and terminate any member of the staff on an as needed basis.
Develop plans for continuous improvement in the restaurant's service levels.
Assist with ideas for PR, Marketing, and Sales Building efforts/tactics for both the restaurant and the food operations at the REMI Hotel.
Must firmly confront poor performance while also recognizing and rewarding good performance.
Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs.
Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills.
Implement efficient and productive systems/processes in all departments (staffing levels, etc.).
Must be compliant with all Arizona State labor/hiring laws, Department of Health standards, and OSHA standards.
Understand and take action with financial responsibilities (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs).
Accurately process and submit payroll.
Execute and coach timely use of waste sheets and labor proforma.
Ensure cash, credit, and other receipts by following company cash handling/reconciliation procedures are followed.
Work towards the development plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity.
Seek better efficiency and productivity.
Take accountability for costs and budgets and assist other managers with theirs.