Senior Manager, Wealth Accumulation (Retirement) Operations & Compliance

Deloitte•Des Moines, IA

28d

About The Position

In this role, you will be responsible for leading plan operations and complance activities associated with Deloitte's US Wealth Accumulation Program, the Deloitte branded retirement program consisting of 401(k) savings and profit-sharing defined contribution plans and cash balance defined benefit plans. You will oversee the work of a Manager and a Senior Specialist, coordinate with various internal and external stakeholder groups, and report to the Senior Manager, Wealth Accumulation Leader. The individual selected for this role must have the ability to lead multiple concurrent projects against competing deadlines, present to and influence executives, manage confidential and sensitive information with appropriate discretion, and manage and perform duties in a virtual environment. The Rewards, Recognition and Well-being (RRWB) People team guides the firm's mission of providing a distinctively Deloitte experience through comprehensive rewards that empower professionals to thrive mentally, physically, and financially - and live their purpose. The RRWB team listens to our leaders, our people, and the market to identify the best ways to pay, recognize, provide benefits, support well-being, and embolden strong psychological health and performance to deliver a valued talent experience.

Requirements

Bachelor's degree or equivalent
10+ years of experience in qualified and non-qualified defined contribution and defined benefit retirement administration
Experience working with pertinent federal and state regulations, filing and compliance requirements both adopted and pending affecting employee benefit programs, including ERISA, DOL, and SECURE 2.0 requirements
Experience analyzing HRIS system, payroll, and vendor integrations/interfaces
Experience with MS-Office tools - Word, Excel, Access, Project, PowerPoint, Outlook, Teams
Occasional travel up to six times per year may be required for in-person collaboration
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future .

Responsibilities

Lead, direct, and oversee retirement plan operations and projects designed to comply with regulatory requirements, plan provisions, and legislative changes.
Identify and drive opportunities for continuous improvement and risk mitigation based on organizational objectives, stakeholder feedback, ongoing analysis of escalated cases, and knowledge of leading practices. Lead projects to implement continuous improvement across internal stakeholders and external vendors, including redesign of processes to drive greater efficiency and automation.
Implement and oversee data controls and data cleanup activities across defined benefit and defined contribution data.
Prepare and manage business continuity plans for critical plan operations and compliance activities.
Develop strong partnerships with internal stakeholders (Finance, Payroll, Chief Investment Office, Technology, Office of General Counsel, etc.) to continually align priorities.
Review and approve defined benefit plan lump sum and annuity payments/funding, biweekly defined contribution plan payroll contributions, annual 401(k) match, and monthly invoices.
Manage, review and approve reconciliations, reports, analyses, and corrections for ongoing processes and special projects. Ensure accuracy of vendor interface files and system configuration and develop solutions to mitigate benefit administration issues. Lead root cause analysis to identify and resolve issues, data discrepancies, and questions and coordinate resolution across complex internal and external stakeholders and dependencies.
Oversee the implementation of changes to plans and/or administrative procedures. Review and approve business and technical specifications for requirements changes and advise the implementation and testing of systems and interfaces.
Address complex escalations from individuals including stakeholders and plan participants, consulting with Office of General Counsel where appropriate. Speak with employees and retirees as a final escalation point when standard call center and vendor channels have not addressed their needs.
Provide counseling to management, partners, principals, directors, employees, and retirees regarding provisions of existing/new benefits, policies and processes, as needed.
Oversee responses to internal and external audit requests.
Oversee compliance with provisions of the Employee Retirement Income Security Act (ERISA), including the preparation of reports and filings required by federal and state agencies.
Manage the performance and development of team members.