Senior Manager, Veterinary Data Research
About The Position
The Senior Manager of Veterinary Data Research will lead a high-impact data research function that turns complex veterinary medical data into actionable insights for product, claims, actuarial, and growth teams. You will set the research agenda, design and oversee multi-quarter studies, ensure data quality and reproducibility, and deliver clear narratives that inform strategic decisions. This role manages a team of data scientists and analysts and partners closely with DVM advisors and domain experts to ensure clinical relevance. (Veterinary medical data examples we frequently encounter include body-system classifications, abnormal lab values, and unstructured medical record narratives.) This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.
Requirements
- 8+ years in data analytics/data science with 3+ years leading research programs or teams in an applied setting.
- Advanced proficiency with SQL and a modern BI stack (e.g., Tableau); hands-on proficiency with Python or R for statistical analysis and modeling.
- Demonstrated expertise in experimental design, statistical inference, and causal methods; ability to choose the right technique for the question.
- Experience working with medical-like data (unstructured records, lab values, imaging reports) and mapping raw data into normalized schemas. (Examples: lab-value driven “abnormal” classifications and body-system taxonomies.)
- Track record of delivering multi-quarter research projects that changed product, pricing, or operational decisions.
- People leadership: hiring, coaching, performance management, and career development for analysts/scientists.
Nice To Haves
- Background in veterinary, biomedical, or health economics domains; familiarity with veterinary terminology and clinical workflows.
- Hands-on experience with feature engineering on medical records; comfort with ambiguous labeling and domain-driven taxonomies.
- Fluency in data storytelling: translating complex methods into crisp insights for senior leaders.
- Exposure to machine-learning methods (e.g., gradient boosting, random forests, GLMs) applied to observational data; strong focus on interpretability.
- Experience collaborating with Actuarial and Claims teams in insurance contexts.
Responsibilities
- Own the data research roadmap aligned to business outcomes; scope studies that quantify drivers of pet health costs, retention, and claim outcomes.
- Design and review rigorous methodologies (e.g., cohort analyses, causal inference, A/B tests, quasi-experiments) with appropriate controls and power calculations.
- Establish standards for data quality, documentation, and reproducibility; implement peer review and research governance across the team.
- Lead cross-functional discovery with Claims Operations, Actuarial, Product, and Growth Insights to translate questions into testable hypotheses and measurable KPIs.
- Synthesize findings into executive-ready narratives and visualizations; communicate tradeoffs and limitations clearly to non-technical stakeholders.
- Mentor and develop a team of analysts/scientists; set goals, coach on methods, and raise the bar on analytical craftsmanship.
- Partner with clinical experts (DVMs) to interpret veterinary medical records, diagnostics, and treatment plans; ensure clinical validity in feature engineering and labeling. (Veterinary context reflected in our Appeals/Claims work.)
- Champion responsible data practices for sensitive veterinary medical data, including privacy-by-design, minimum-necessary access, and robust de-identification.
- Influence data platform roadmaps (e.g., data modeling, instrumentation, and semantic definitions) to improve research velocity and reliability.
Benefits
- Full medical, dental, and vision benefits at no cost to the employee
- Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
- Five-week sabbatical after five years of employment
- Open, casual, pet-friendly, and fun office environment
- Free medical health insurance for your pet (1 dog or cat)
- Paid time off to volunteer at nonprofit organizations
- Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.
- Along with base salary, Trupanion employees may be eligible for monthly bonuses.
- We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
