Senior Manager, Vendor Management Hub

Centene Corporation•Northampton, MA

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Lead the standardization and continuous improvement of vendor management practices across Enterprise Operations and Clinical Services. This position will provide strategic oversight and influence across multiple vendor management teams, ensuring operational excellence and compliance. Partner with leadership to drive initiatives that support broader enterprise goals

Requirements

Bachelor's Degree Business, Finance, Supply Chain Management, or related field; or equivalent experience required
5+ years in vendor management, procurement, or supply chain roles required in operations and health insurance payer / provider preferred required
3+ years leadership role preferred
Expertise in process improvement and change management
Strong strategic thinking and ability to use data to drive decisions
Ability to influence senior stakeholders and drive organizational alignment

Nice To Haves

Master's Degree preferred

Responsibilities

Document vendor management process from intake/evaluation through termination/renewal
Work with vendor managers to identify risks & opportunities and document workplan
Create a roadmap of Vendor Management standards and process improvements to be implemented; execute based on prioritization.
Own and maintain comprehensive playbook for entire VM lifecycle
Develop and maintain infrastructure and tools for ECOS vendor management.
Coordinate vendor management for vendors with fragmented management, including cross-functional vendors
Support vendor managers as needed. Ex: running collaborative workshops, root causing SLA misses, helping with reporting/scorecards, assisting with roadblocks, etc
Create/Maintain all inclusive vendor list to include description, LOB/Markets, budget/actual spend, performance metrics, contract start/end dates, Stakeholders, etc
Conduct maturity assessments and create plans when needed to close gaps; assist VMs in creating business cases to fill in capability / gaps.
Track savings and SLA/KPI improvements that are a result of Hub Implementations
Represent Vendor Hub in executive-level discussions and decision-making pertaining to Vendor Management standards and best practices.
Drive strategic initiatives in collaboration with Senior Leadership across Enterprise operations to support broader goals
Performs other duties as assigned.
Complies with all policies and standards.