Senior Manager, UX

OneTrust•Atlanta, GA

22h•Hybrid

About The Position

OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. As the Design System Manager, you will lead, evolve, and scale our enterprise design system—driving cross-product consistency, accessibility, quality, and delivery efficiency. You will partner closely with UX, Product, and Engineering leaders to create a unified, flexible, and future-ready design language that accelerates product development. You will coach a team of systems-focused designers and engineers, shape contribution models, govern component quality, and ensure the design system is a strategic asset supporting user experience outcomes across our SaaS ecosystem. You will champion system adoption, advance accessibility and privacybydesign standards, integrate AI-assisted workflows, and maintain strong alignment with product roadmaps, design operations, and platform architecture.

Nice To Haves

Experience building or governing a multiplatform design system (web, mobile, responsive, native frameworks).
Background in consent/privacy UX, governance tooling, or data-centric product experiences.
Experience integrating AI into system workflows (token generation, documentation, code scaffolding, audit automation).
Experience leading or collaborating with distributed or multiregion teams.

Responsibilities

Lead and mentor a team of design system designers and/or UI engineers, including 1:1s, growth plans, performance development, and upskilling in systems thinking.
Define and evolve the longterm strategy, governance model, and roadmap for the design system—aligned with product vision, brand standards, technical architecture, and UX quality goals.
Partner with UX leaders to ensure system adoption, consistency, and coverage across product areas, mapping where the system must scale to support enterprise needs.
Stay current on emerging design system frameworks, Figma platform innovations, design tokens, component architecture, and AIpowered workflows.
Recruit, interview, and onboard talent specializing in systems design, accessibility, and UI engineering.
Drive creation and maintenance of scalable components, patterns, tokens, guidelines, and documentation grounded in research, accessibility, and content strategy.
Establish and enforce high standards for accessibility (WCAG 2.2 AA), privacybydesign, and inclusive design—ensuring all components meet compliance requirements.
Integrate AI-assisted tooling for documentation generation, component audits, visual QA, token updates, and contribution workflows.
Operate a clear governance and contribution model that supports intake, prioritization, component lifecycle, versioning, and cross-team collaboration.
Conduct independent discovery work to identify system gaps, future needs, and areas of friction across product teams.
Partner with user research and analytics teams to validate system effectiveness, adoption, and usability of shared components.
Work closely with Product Managers, Engineering leads, Accessibility/Privacy teams, Support, and GTM partners to ensure the system accelerates delivery and improves quality.
Collaborate with engineering platform teams to maintain code parity, ensure reliable component implementation, and manage documentation infrastructure.
Synthesize customer insights, product usage data, and support trends to prioritize system improvements and new patterns.
Support onboarding of product teams to the design system, facilitating training, office hours, and component adoption recommendations.
Clearly communicate system decisions, rationale, metrics, and roadmap statuses to stakeholders and leadership.
Own the design system roadmap, defining priorities, capacity, and measurable success criteria (adoption, efficiency gains, reduction in UI defects, WCAG compliance).
Measure system success post-launch with dashboards, PSAT/CSAT trends, and cross-team analytics.
Lead recurring sessions focused on component audits, accessibility reviews, pattern discussions, documentation updates, and bestpractice sharing.
Enhance operational efficiency through AI-enabled documentation, token automation, spec generation, and prototyping workflows.
Support capacity planning, scaling processes, and cross-team alignment needed to support multiproduct system adoption.