Senior Manager, UX Design - Health & Wellness

Wal-Mart•Bentonville, AR

41d•$110,000 - $220,000•Onsite

About The Position

The Health ; Wellness team designs and builds products to help millions of customers ; patients with their most critical personal healthcare needs. As a member of this team, you'll contribute to the design of omnichannel solutions that deliver care to millions of people across our pharmacy, optical, and clinical offerings. You will collaborate across teams to ensure we are serving the whole patient as they navigate their personal health journey. Innovating on the worlds biggest stage, you'll get to deliver customer-centric solutions at scale before they walk in the door, after their care occasion, and every step in between. This is that place. This is Walmart. This opportunity is in Bentonville, Arkansas where we are expanding our awesome design community in our new, state-of-the-art campus. As aâ'¬¯ Senior UX Manager, you will lead a team to articulate the strategy and design for our omni-channel commerce products and experiences. You will bring together our retail and consumer services for our customers as they interact with us online, in our apps or visiting our stores. This work will allow you to innovate and directly impact the millions of customers we serve every day. Our goal is to create a hyper-personalized experience that is so indispensable our customers cant live without it. Ultimately, giving millions of households and families the chance to save money and live better.You'll set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage the collective creativity. You'll employ your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team.â'¬¯While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team.You'll sweep us off our feet if you have... Excellent visual and interaction design skills and a keen understanding of trendsâ'¬¯in and out of retail. An ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority. A demonstrable understanding of ecommerce and deep experience building experiences that drive revenue. A strong design aesthetic that brings together brand expressions and systems thinking. You practice universal design Deep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping. Comfort with ambiguity along with an ability to motive teams and partners. Ability to consume deep strategic data and insights to produce meaningful experiences for customers and members. A demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment. You thrive in an ever-changing environment. A strategic mindset and aâ'¬¯systemâ'¬¯thinking approach to taking the complex and make it simple.â'¬¯ Find joy in leading by doing. You inspire, coach, and contribute to our team culture.â'¬¯ A self-starter mindset who is well organized and always looking to improve things.â'¬¯â'¬¯

Requirements

Excellent visual and interaction design skills and a keen understanding of trendsâ'¬¯in and out of retail.
An ability to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniority.
A demonstrable understanding of ecommerce and deep experience building experiences that drive revenue.
A strong design aesthetic that brings together brand expressions and systems thinking. You practice universal design
Deep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototyping.
Comfort with ambiguity along with an ability to motive teams and partners.
Ability to consume deep strategic data and insights to produce meaningful experiences for customers and members.
A demonstrable track record working cross-functionally with shipping successful products in a fast-paced environment. You thrive in an ever-changing environment.
A strategic mindset and aâ'¬¯systemâ'¬¯thinking approach to taking the complex and make it simple.â'¬¯
Find joy in leading by doing. You inspire, coach, and contribute to our team culture.â'¬¯
A self-starter mindset who is well organized and always looking to improve things.â'¬¯â'¬¯

Nice To Haves

Degreeâ'¬¯inâ'¬¯HCI,â'¬¯Information Architecture,â'¬¯Digitalâ'¬¯Design,â'¬¯or similar and 7; years of experience in product design.
Have aâ'¬¯fantastic portfolio of elegant design solutions.â'¬¯
Excellent written and verbal communication.â'¬¯

Responsibilities

Designing at the highest level of craftâ'¬¯for a broad population of Walmart customers.â'¬¯
Facilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goals.
Proactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic products.
Owning and driving a program of work and collaborating seamlessly with cross-functional partners.
Recruiting the best design talent and mentoring our growing team team.
Thinking holistically so that we build true end-to-end experiences.
Multitasking across different projects and adapting to changing priorities.â'¬¯
Championing the Design Thinking philosophy throughout the business.â'¬¯
Communicating effectively with kindness and empathy.â'¬¯

Benefits

Beyond competitive pay, you can receive incentive awards for your performance.
Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.