(USA) Senior Manager, UX Design - Associate Experiences

Walmart • Sunnyvale, CA

14d • $143,000 - $286,000 • Onsite

About The Position

At Walmart International, we are seeking a Senior Manager, UX Design to lead design strategy and execution for Walmart’s enterprise-facing tools, including store systems, warehouse applications, and delivery driver experiences. Based in Sunnyvale, CA (on-site, 5 days a week), this role will shape the digital ecosystem that empowers our associates to deliver excellence every day.

Requirements

• Strong critical thinking and problem-solving abilities with a systems-thinking approach.
• Exceptional communication and storytelling skills for executive and cross-functional audiences.
• Deep expertise in user research, interaction design, and design operations.
• Ability to thrive in ambiguity, influence without authority, and drive consensus across XFN partners.
• Strong leadership presence with the ability to coach, mentor, and inspire design teams.
• Strategic mindset with experience identifying gaps, shaping roadmaps, and delivering measurable impact.
• 10-12+ years of professional experience in UX, Product Design, or related fields.
• 5+ years of experience managing and scaling design teams, preferably in enterprise or logistics/retail tools.
• Proven track record of delivering strategic design initiatives with measurable business impact.
• Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
• Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. 2 years’ supervisory experience.

Nice To Haves

• Experience in retail, supply chain, or large-scale enterprise software.
• Familiarity with accessibility standards, inclusive design practices and localization.
• Spanish language proficiency is a plus.
• Design certification (for example, IDEOU - Foundations in Design Thinking Certificate)
• Driving product development in a user experience area
• Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area
• Related industry experience (for example, retail, supply chain, eCommerce, healthcare)
• UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
• Masters: Architecture
• Masters: Artificial Intelligence
• Masters: Business
• Masters: Cognitive Science
• Masters: Computer Science

Responsibilities

• Define and drive the UX vision for associate-facing and driver tools, aligning with Walmart’s enterprise priorities.
• Identify experience gaps and translate business needs into actionable design strategies.
• Establish and advocate for best practices in interaction design, usability, and accessibility across platforms.
• Build, mentor, and inspire a high-performing design team, providing career growth opportunities through coaching, feedback, and stretch assignments.
• Foster a culture of belonging, creativity, and continuous learning.
• Partner with Product, Engineering, Operations, and Business stakeholders to shape product direction, ensuring associate needs are at the center of decisions.
• Build strong relationships across functions and geographies, influencing without authority to drive alignment and execution.
• Oversee multiple initiatives simultaneously, ensuring projects are delivered on time, at quality, and with measurable impact.
• Anticipate risks and develop contingency plans, while ensuring adaptability in execution.
• Represent design strategy at senior leadership forums with clarity, confidence, and data-driven storytelling.
• Advocate for associates’ needs by bringing user insights and empathy into decision-making.

Benefits

• Beyond our great compensation package, you can receive incentive awards for your performance.
• Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees